Customer relationship management: concept, strategy, and tools
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Berlin
Springer
[2018]
|
Ausgabe: | Third edition |
Schriftenreihe: | Springer texts in business and economics
|
Schlagworte: | |
Beschreibung: | XXV, 411 Seiten Illustrationen, Diagramme |
ISBN: | 9783662553800 |
Internformat
MARC
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024 | 3 | |a 9783642201097 | |
035 | |a (OCoLC)989774325 | ||
035 | |a (DE-599)BVBBV044650511 | ||
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100 | 1 | |a Kumar, V. |d 1957- |e Verfasser |0 (DE-588)131395319 |4 aut | |
245 | 1 | 0 | |a Customer relationship management |b concept, strategy, and tools |c V. Kumar, Werner Reinartz |
250 | |a Third edition | ||
264 | 1 | |a Berlin |b Springer |c [2018] | |
264 | 4 | |c © 2018 | |
300 | |a XXV, 411 Seiten |b Illustrationen, Diagramme | ||
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Datensatz im Suchindex
DE-BY-863_location | 1000 |
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DE-BY-FWS_call_number | 1000/QP 620 K96(3) |
DE-BY-FWS_katkey | 738631 |
DE-BY-FWS_media_number | 083101423899 |
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any_adam_object | |
author | Kumar, V. 1957- Reinartz, Werner J. 1963- |
author_GND | (DE-588)131395319 (DE-588)171875435 |
author_facet | Kumar, V. 1957- Reinartz, Werner J. 1963- |
author_role | aut aut |
author_sort | Kumar, V. 1957- |
author_variant | v k vk w j r wj wjr |
building | Verbundindex |
bvnumber | BV044650511 |
classification_rvk | QP 620 CW 7500 QH 254 |
classification_tum | WIR 810f |
ctrlnum | (OCoLC)989774325 (DE-599)BVBBV044650511 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Psychologie Wirtschaftswissenschaften |
edition | Third edition |
format | Book |
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genre | (DE-588)4123623-3 Lehrbuch gnd-content |
genre_facet | Lehrbuch |
id | DE-604.BV044650511 |
illustrated | Illustrated |
indexdate | 2024-08-01T11:24:14Z |
institution | BVB |
isbn | 9783662553800 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030048248 |
oclc_num | 989774325 |
open_access_boolean | |
owner | DE-355 DE-BY-UBR DE-859 DE-1050 DE-12 DE-384 DE-521 DE-863 DE-BY-FWS DE-N2 DE-2070s DE-83 |
owner_facet | DE-355 DE-BY-UBR DE-859 DE-1050 DE-12 DE-384 DE-521 DE-863 DE-BY-FWS DE-N2 DE-2070s DE-83 |
physical | XXV, 411 Seiten Illustrationen, Diagramme |
publishDate | 2018 |
publishDateSearch | 2018 |
publishDateSort | 2018 |
publisher | Springer |
record_format | marc |
series2 | Springer texts in business and economics |
spellingShingle | Kumar, V. 1957- Reinartz, Werner J. 1963- Customer relationship management concept, strategy, and tools Kundenwert (DE-588)4515875-7 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4515875-7 (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4123623-3 |
title | Customer relationship management concept, strategy, and tools |
title_auth | Customer relationship management concept, strategy, and tools |
title_exact_search | Customer relationship management concept, strategy, and tools |
title_full | Customer relationship management concept, strategy, and tools V. Kumar, Werner Reinartz |
title_fullStr | Customer relationship management concept, strategy, and tools V. Kumar, Werner Reinartz |
title_full_unstemmed | Customer relationship management concept, strategy, and tools V. Kumar, Werner Reinartz |
title_short | Customer relationship management |
title_sort | customer relationship management concept strategy and tools |
title_sub | concept, strategy, and tools |
topic | Kundenwert (DE-588)4515875-7 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Kundenwert Beziehungsmanagement Kundenmanagement Lehrbuch |
work_keys_str_mv | AT kumarv customerrelationshipmanagementconceptstrategyandtools AT reinartzwernerj customerrelationshipmanagementconceptstrategyandtools |
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