APA (7th ed.) Citation

Scharlatt, H. (2016). Resolving Conflict: Ten Steps for Turning Negatives to Positives. Center for Creative Leadership.

Chicago Style (17th ed.) Citation

Scharlatt, Harold. Resolving Conflict: Ten Steps for Turning Negatives to Positives. Greensboro, NC: Center for Creative Leadership, 2016.

MLA (9th ed.) Citation

Scharlatt, Harold. Resolving Conflict: Ten Steps for Turning Negatives to Positives. Center for Creative Leadership, 2016.