Malcolm McDonald on key account management:

Acknowledgements -- Introducing key account management -- The role of key accounts in achieving business growth -- Selecting the right key accounts -- Understanding buying decisions -- Key account plans -- Understanding account-based marketing -- People and skills for key account management -- Going...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: McDonald, Malcolm 1938- (VerfasserIn), Rogers, Beth 1957- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: New York Kogan Page 2017
Schlagworte:
Zusammenfassung:Acknowledgements -- Introducing key account management -- The role of key accounts in achieving business growth -- Selecting the right key accounts -- Understanding buying decisions -- Key account plans -- Understanding account-based marketing -- People and skills for key account management -- Going global with key accounts -- The risks of key account management -- The future of key account management -- Appendix 1: The McDonald and Rogers 10 guidelines for profitable key account management -- Appendix 2: A quiz for key account managers -- Appendix 3: Important research articles on key account management -- Index
Beschreibung:Includes bibliographical references and index
Beschreibung:xvi, 226 Seiten Illustrationen, Diagramme
ISBN:9780749480776
9780749480790