Providing reference services: a practical guide for librarians
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Lanham ; Boulder ; New York ; London
Rowman & Littlefield
[2017]
|
| Series: | Practical guides for librarians
No. 32 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis Klappentext |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | xvii, 149 Seiten Illustrationen, Diagramme |
| ISBN: | 9781442279117 |
Staff View
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| adam_text | Contents
List of Figures and Tables xi
Preface xiii
Acknowledgments xvii
CHAPTER 1, What Are Library Reference Services? 1
CHAPTER 2. Reference Collections Today 19
CHAPTER 3. Putting Reference Services into Practice 43
CHAPTER 4. Managing Staff for Reference Services 63
CHAPTER 5. Oversight and Administration of
Reference Services 87
CHAPTER 6. Marketing and Collaboration for
Reference Services 109
CHAPTER 7. The Future of Reference Services 131
Index 147
About the Authors 149
A ix
REFERENCE SERVICES / LIBRARY SERVICES
■
“John Gottfried and Katherine Pennavaria providê a needed examination of reference service
at a time when many have pronounced it a dying art The authors show how reference service
thrives by adapting to changing needs and lifestyles. In order for it to be viable in the future,
librarians will need to understand and adopt strategies to deal with competitive forces. Gottfried
and Pennavaria show that the conversation about reference is still worth having.”
—Chris LeBeau, assistant teaching professor/librarian IV, University of Missouri and
, University of Missouri-Kansas City
Providing Reference Services: A Practical Guide for Librarians was written with the working
librarian in mind; it focuses on specific methods and information to help foster effective,
exceptional results. Topics covered include:
• reference services (basic information and background)
• reference resources and tutorials
• organizing and providing services
• staffing and performance management
• forming helpful partnerships (internal and external)
• the future of reference
Readers will come away with a solid foundation in reference services and will have the
knowledge to update or restructure an existing reference program or to create a program from
the ground up. Individual chapters and subsections provide constructive tips and advice for
specific reference Issues. Taken as a whole, this book provides a valuable, inclusive source of
information for all major aspects of référencé service.
Providing Reference Services is an appropriate resource for nearly all librarians in public-
service positions, especially those with reference responsibilities, whether they are working
reference librarians at any level of experience, reference supervisors, or administrators with
oversight of reference services. The content is relevant to academic, public, school, and special
libraries—any library or organization that offérs reference or research assistance.
JOHN GOTTFRIED is a faculty librarian and associate professor at Western Kentucky University.
He is the reference services coordinator and business librarian for WKU Libraries.
KATHERINE PENNAVARIA is a faculty librarian and professor at Western Kentucky University.
She is the coordinator of the visual and performing arts library for WKU Libraries.
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| spelling | Gottfried, John 1953- Verfasser (DE-588)1137731559 aut Providing reference services a practical guide for librarians John Gottfried, Katherine Pennavaria Lanham ; Boulder ; New York ; London Rowman & Littlefield [2017] xvii, 149 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Practical guides for librarians No. 32 Includes bibliographical references and index Reference services (Libraries) Reference services (Libraries) United States USA Pennavaria, Katherine 1959- Verfasser (DE-588)1071157582 aut Erscheint auch als Online-Ausgabe 978-1-4422-7912-4 Practical guides for librarians No. 32 (DE-604)BV042064266 32 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029838597&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029838597&sequence=000002&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Gottfried, John 1953- Pennavaria, Katherine 1959- Providing reference services a practical guide for librarians Practical guides for librarians Reference services (Libraries) Reference services (Libraries) United States |
| title | Providing reference services a practical guide for librarians |
| title_auth | Providing reference services a practical guide for librarians |
| title_exact_search | Providing reference services a practical guide for librarians |
| title_full | Providing reference services a practical guide for librarians John Gottfried, Katherine Pennavaria |
| title_fullStr | Providing reference services a practical guide for librarians John Gottfried, Katherine Pennavaria |
| title_full_unstemmed | Providing reference services a practical guide for librarians John Gottfried, Katherine Pennavaria |
| title_short | Providing reference services |
| title_sort | providing reference services a practical guide for librarians |
| title_sub | a practical guide for librarians |
| topic | Reference services (Libraries) Reference services (Libraries) United States |
| topic_facet | Reference services (Libraries) Reference services (Libraries) United States USA |
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