APA (7th ed.) Citation

Patterson, K. D. (2013). Crucial accountability: Tools for resolving violated expectations, broken commitments, and bad behavior (Second Edition.). McGraw Hill Education.

Chicago Style (17th ed.) Citation

Patterson, Kerry D. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. Second Edition. New York: McGraw Hill Education, 2013.

MLA (9th ed.) Citation

Patterson, Kerry D. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. Second Edition. McGraw Hill Education, 2013.