APA-Zitierstil (7. Ausg.)

(2008). Quality and operations management (Rev. ed.). Pergamon Open Learning.

Chicago-Zitierstil (17. Ausg.)

Quality and Operations Management. Rev. ed. Amsterdam: Pergamon Open Learning, 2008.

MLA-Zitierstil (9. Ausg.)

Quality and Operations Management. Rev. ed. Pergamon Open Learning, 2008.