APA-Zitierstil (7. Ausg.)

Oakland, J. S. (2001). Total organizational excellence: Achieving world-class performance (Rev. ed.). Butterworth-Heinemann.

Chicago-Zitierstil (17. Ausg.)

Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. Rev. ed. Oxford: Butterworth-Heinemann, 2001.

MLA-Zitierstil (9. Ausg.)

Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. Rev. ed. Butterworth-Heinemann, 2001.