Assessing business excellence: a guide to business excellence and self-assessment
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Amsterdam [Netherlands]
Elsevier
2004
|
| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | FAW01 Volltext |
| Item Description: | Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996 Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples * Includes practical case examples * Provides an explanation of the major excellence business models and frameworks from around the world * A regularly updated web site accompanies the text Includes bibliographical references (pages 439-443) and index |
| Physical Description: | ix, 451 pages |
| ISBN: | 9780750655170 0750655178 9781429483971 1429483970 0080493939 9780080493930 |
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| 250 | |a 2nd ed | ||
| 264 | 1 | |a Amsterdam [Netherlands] |b Elsevier |c 2004 | |
| 300 | |a ix, 451 pages | ||
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| 500 | |a Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996 | ||
| 500 | |a Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples * Includes practical case examples * Provides an explanation of the major excellence business models and frameworks from around the world * A regularly updated web site accompanies the text | ||
| 500 | |a Includes bibliographical references (pages 439-443) and index | ||
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| 650 | 7 | |a BUSINESS & ECONOMICS / Total Quality Management |2 bisacsh | |
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| 650 | 7 | |a Industrial efficiency / Evaluation |2 fast | |
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| 650 | 4 | |a Industrial efficiency |x Evaluation | |
| 650 | 4 | |a Benchmarking (Management) | |
| 700 | 1 | |a Tanner, S. J. |e Sonstige |4 oth | |
| 710 | 2 | |a European Centre for Business Excellence |e Sonstige |4 oth | |
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| dewey-full | 658.4/013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/013 |
| dewey-search | 658.4/013 |
| dewey-sort | 3658.4 213 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:51:29Z |
| institution | BVB |
| isbn | 9780750655170 0750655178 9781429483971 1429483970 0080493939 9780080493930 |
| language | English |
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| spelling | Porter, Leslie J. Verfasser aut Assessing business excellence a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence 2nd ed Amsterdam [Netherlands] Elsevier 2004 ix, 451 pages txt rdacontent c rdamedia cr rdacarrier Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996 Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples * Includes practical case examples * Provides an explanation of the major excellence business models and frameworks from around the world * A regularly updated web site accompanies the text Includes bibliographical references (pages 439-443) and index BUSINESS & ECONOMICS / Quality Control bisacsh BUSINESS & ECONOMICS / Total Quality Management bisacsh Benchmarking (Management) fast Industrial efficiency / Evaluation fast Total quality management fast Kwaliteitszorg gtt Kwaliteitscontrole gtt Wirtschaft Total quality management Industrial efficiency Evaluation Benchmarking (Management) Tanner, S. J. Sonstige oth European Centre for Business Excellence Sonstige oth http://www.sciencedirect.com/science/book/9780750655170 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Porter, Leslie J. Assessing business excellence a guide to business excellence and self-assessment BUSINESS & ECONOMICS / Quality Control bisacsh BUSINESS & ECONOMICS / Total Quality Management bisacsh Benchmarking (Management) fast Industrial efficiency / Evaluation fast Total quality management fast Kwaliteitszorg gtt Kwaliteitscontrole gtt Wirtschaft Total quality management Industrial efficiency Evaluation Benchmarking (Management) |
| title | Assessing business excellence a guide to business excellence and self-assessment |
| title_auth | Assessing business excellence a guide to business excellence and self-assessment |
| title_exact_search | Assessing business excellence a guide to business excellence and self-assessment |
| title_full | Assessing business excellence a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence |
| title_fullStr | Assessing business excellence a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence |
| title_full_unstemmed | Assessing business excellence a guide to business excellence and self-assessment L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence |
| title_short | Assessing business excellence |
| title_sort | assessing business excellence a guide to business excellence and self assessment |
| title_sub | a guide to business excellence and self-assessment |
| topic | BUSINESS & ECONOMICS / Quality Control bisacsh BUSINESS & ECONOMICS / Total Quality Management bisacsh Benchmarking (Management) fast Industrial efficiency / Evaluation fast Total quality management fast Kwaliteitszorg gtt Kwaliteitscontrole gtt Wirtschaft Total quality management Industrial efficiency Evaluation Benchmarking (Management) |
| topic_facet | BUSINESS & ECONOMICS / Quality Control BUSINESS & ECONOMICS / Total Quality Management Benchmarking (Management) Industrial efficiency / Evaluation Total quality management Kwaliteitszorg Kwaliteitscontrole Wirtschaft Industrial efficiency Evaluation |
| url | http://www.sciencedirect.com/science/book/9780750655170 |
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