Handbook of hospitality marketing management:
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Bibliographic Details
Format: Electronic eBook
Language:English
Published: Amsterdam Elsevier/Butterworth-Heinemann 2008
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Online Access:FAW01
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Item Description:Handbook of Hospitality Marketing Management is packed with investigations into mainstream hospitality marketing issues and practices which offer practical guidelines for applying topical research results to industry's daily operations. Internationally recognized leading researchers provide thorough discussion, reviewing hospitality marketing research by specific topics. The depth and coverage of each topic is unprecedented. This book is a must-read for hospitality researchers and educators, students and industry practitioners. * Fundamental issues of hospitality marketing including the concept of hospitality, social responsibilities and basic principles * Essentials of the hospitality marketing mix such as branding, advertising and business performance * Hospitality consumer behavior including information search behavior, customer satisfaction and behavioral pricing * Destination marketing issues such as push and pull dynamics in travel decisions, and group decision making in travel * Special marketing topics such as internal marketing and casino marketing
Includes bibliographical references and index
Physical Description:xxii, 552 pages
ISBN:9780080569437
0080569439
9780080450803
0080450806

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