APA (7th ed.) Citation

Lientz, B. P. (2002). Achieve lasting process improvement: Reach Six Sigma goals without the pain. Academic Press.

Chicago Style (17th ed.) Citation

Lientz, Bennet P. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. San Diego, Calif: Academic Press, 2002.

MLA (9th ed.) Citation

Lientz, Bennet P. Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain. Academic Press, 2002.