Performance through learning: knowledge management in practice
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Bibliographic Details
Main Author: Gorelick, Carol (Author)
Format: Electronic eBook
Language:English
Published: Amsterdam Elsevier Butterworth-Heinemann ©2004
Series:Improving human performance series
Subjects:
Online Access:FAW01
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Item Description:Includes bibliographical references and index
Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector *Authors from US, Canada, South Africa, and UK give this book an international perspective *Only book to focus on measurement using balanced scorecard and other HR measurement tools *Provides empirical case studies of how leading organizations in 4 countries have achieved benefits from KM.
Physical Description:xxiv, 408 pages
ISBN:1417537302
9781417537303
0080479928
9780080479927
9780750675826
0750675829

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