Management of event operations:
Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Tum, Julia (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Oxford Elsevier/Butterworth-Heinemann 2006
Schriftenreihe:Events management series
Schlagworte:
Online-Zugang:FAW01
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Beschreibung:The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders. * An introduction to the management of operations and project planning for the event planner and venue provider * Examines quality in the events industry and its effects on customer satisfaction, resource efficiency and event success. * The only text to take generic operations management theories and skills and relate them specifically to the events industry
Includes bibliographical references (pages 272-274) and index
"Management of Event Operations provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders."--Jacket
Beschreibung:xxiii, 279 pages
ISBN:9780750663625
0750663626
0080455743
9780080455747

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