Oakland on quality management:
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oxford
Elsevier/Butterworth-Heinemann
2004
|
Schlagworte: | |
Online-Zugang: | FAW01 URL des Erstveröffentlichers |
Beschreibung: | Revised edition of: Total quality management. 3rd ed. 2003 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues. * Tested amongst practitioners at a series of conferences * Written by John Oakland, the best-selling author of 'Total Quality Management', in his usual down-to-earth practical style * Suitable for MBA students as well as practising managers Includes bibliographical references (pages 456-465) and index |
Beschreibung: | x, 476 pages |
ISBN: | 9780750657419 0750657413 159278190X 9781592781904 0080479782 9780080479781 |
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300 | |a x, 476 pages | ||
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500 | |a Revised edition of: Total quality management. 3rd ed. 2003 | ||
500 | |a 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues. * Tested amongst practitioners at a series of conferences * Written by John Oakland, the best-selling author of 'Total Quality Management', in his usual down-to-earth practical style * Suitable for MBA students as well as practising managers | ||
500 | |a Includes bibliographical references (pages 456-465) and index | ||
650 | 4 | |a Qualité totale | |
650 | 4 | |a Qualité totale / Cas, Études de | |
650 | 7 | |a Total quality management |2 fast | |
650 | 4 | |a Total quality management | |
650 | 4 | |a Total quality management |v Case studies | |
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Oakland, John S. |
author_facet | Oakland, John S. |
author_role | aut |
author_sort | Oakland, John S. |
author_variant | j s o js jso |
building | Verbundindex |
bvnumber | BV044379214 |
collection | ZDB-33-ESD |
ctrlnum | (ZDB-33-ESD)ocn474931047 (OCoLC)474931047 (DE-599)BVBBV044379214 |
dewey-full | 658.4/013 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4/013 |
dewey-search | 658.4/013 |
dewey-sort | 3658.4 213 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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isbn | 9780750657419 0750657413 159278190X 9781592781904 0080479782 9780080479781 |
language | English |
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spelling | Oakland, John S. Verfasser aut Oakland on quality management John S. Oakland Quality management Oxford Elsevier/Butterworth-Heinemann 2004 x, 476 pages txt rdacontent c rdamedia cr rdacarrier Revised edition of: Total quality management. 3rd ed. 2003 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues. * Tested amongst practitioners at a series of conferences * Written by John Oakland, the best-selling author of 'Total Quality Management', in his usual down-to-earth practical style * Suitable for MBA students as well as practising managers Includes bibliographical references (pages 456-465) and index Qualité totale Qualité totale / Cas, Études de Total quality management fast Total quality management Total quality management Case studies Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Qualitätsmanagement (DE-588)4219057-5 s 1\p DE-604 Oakland, John S. Sonstige oth http://www.sciencedirect.com/science/book/9780750657419 Verlag URL des Erstveröffentlichers Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Oakland, John S. Oakland on quality management Qualité totale Qualité totale / Cas, Études de Total quality management fast Total quality management Total quality management Case studies Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)4219057-5 (DE-588)4522595-3 |
title | Oakland on quality management |
title_alt | Quality management |
title_auth | Oakland on quality management |
title_exact_search | Oakland on quality management |
title_full | Oakland on quality management John S. Oakland |
title_fullStr | Oakland on quality management John S. Oakland |
title_full_unstemmed | Oakland on quality management John S. Oakland |
title_short | Oakland on quality management |
title_sort | oakland on quality management |
topic | Qualité totale Qualité totale / Cas, Études de Total quality management fast Total quality management Total quality management Case studies Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Qualité totale Qualité totale / Cas, Études de Total quality management Total quality management Case studies Qualitätsmanagement Fallstudiensammlung |
url | http://www.sciencedirect.com/science/book/9780750657419 |
work_keys_str_mv | AT oaklandjohns oaklandonqualitymanagement AT oaklandjohns qualitymanagement |