ISO 9000: 2000 - An A-Z Guide
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Bibliographic Details
Main Author: Hoyle, David (Author)
Format: Electronic eBook
Language:English
Published: Burlington Elsevier 2004
Subjects:
Online Access:FAW01
FHI01
URL des Erstveröffentlichers
Item Description:ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and sys
Physical Description:1 Online-Ressource (172 pages)
ISBN:9780080509464
0080509460
9780750658447
0750658444

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