Serviceglück: mit magischen Momenten mitten ins Kundenherz
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | German |
| Veröffentlicht: |
Frankfurt
Campus Verlag
[2017]
|
| Schlagworte: | |
| Online-Zugang: | FWS01 FWS02 URL des Erstveröffentlichers |
| Beschreibung: | 1 Online-Ressource (285 S.) Illustrationen |
| ISBN: | 9783593435763 |
Internformat
MARC
| LEADER | 00000nmm a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV044370706 | ||
| 003 | DE-604 | ||
| 005 | 20180608 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 170627s2017 gw |||| o||u| ||||||ger d | ||
| 015 | |a 16,N47 |2 dnb | ||
| 020 | |a 9783593435763 |9 978-3-593-43576-3 | ||
| 035 | |a (OCoLC)992534464 | ||
| 035 | |a (DE-599)BVBBV044370706 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a ger | |
| 044 | |a gw |c XA-DE-HE | ||
| 049 | |a DE-863 |a DE-862 | ||
| 082 | 0 | |a 658.812 |2 22/ger | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a 650 |2 sdnb | ||
| 100 | 1 | |a Hübner, Sabine |d 1966- |e Verfasser |0 (DE-588)1042301638 |4 aut | |
| 245 | 1 | 0 | |a Serviceglück |b mit magischen Momenten mitten ins Kundenherz |c Sabine Hübner |
| 264 | 1 | |a Frankfurt |b Campus Verlag |c [2017] | |
| 300 | |a 1 Online-Ressource (285 S.) |b Illustrationen | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Emotionales Verhalten |0 (DE-588)4152089-0 |2 gnd |9 rswk-swf |
| 653 | |a Absatzbereich | ||
| 653 | |a Absatzmarketing | ||
| 653 | |a Absatzwirtschaft | ||
| 653 | |a Customer satisfaction | ||
| 653 | |a Dienstleistung | ||
| 653 | |a Kundenzufriedenheit | ||
| 653 | |a Käuferzufriedenheit | ||
| 653 | |a Marketing | ||
| 653 | |a Sales management | ||
| 653 | |a Selling | ||
| 653 | |a Service | ||
| 653 | |a Serviceorientierung | ||
| 653 | |a Verbraucherzufriedenheit | ||
| 653 | |a Verkauf | ||
| 653 | |a Verkaufen | ||
| 653 | |a Verkaufserfolg | ||
| 653 | |a Vermarktung | ||
| 689 | 0 | 0 | |a Servicepolitik |0 (DE-588)4234502-9 |D s |
| 689 | 0 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 0 | 2 | |a Emotionales Verhalten |0 (DE-588)4152089-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 710 | 2 | |a Campus-Verlag (Frankfurt, Main) |4 pbl | |
| 776 | 0 | 8 | |i Elektronische Reproduktion |z 978-3-593-43576-3 |
| 776 | 0 | 8 | |i Elektronische Reproduktion |z 9783593435978 |
| 776 | 0 | 8 | |i Erscheint auch als |n EPUB |z 978-3-593-43597-8 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-593-50710-1 |
| 856 | 4 | 0 | |u http://www.content-select.com/index.php?id=bib_view&ean=9783593435763 |x Aggregator |z URL des Erstveröffentlichers |3 Volltext |
| 912 | |a ZDB-73-CVB |a ZDB-73-CVA | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-029773115 | ||
| 966 | e | |u http://www.content-select.com/index.php?id=bib_view&ean=9783593435763 |l FWS01 |p ZDB-73-CVB |x Verlag |3 Volltext | |
| 966 | e | |u http://www.content-select.com/index.php?id=bib_view&ean=9783593435763 |l FWS02 |p ZDB-73-CVB |x Verlag |3 Volltext | |
Datensatz im Suchindex
| DE-BY-FWS_katkey | 650693 |
|---|---|
| _version_ | 1806181274929332224 |
| any_adam_object | |
| author | Hübner, Sabine 1966- |
| author_GND | (DE-588)1042301638 |
| author_facet | Hübner, Sabine 1966- |
| author_role | aut |
| author_sort | Hübner, Sabine 1966- |
| author_variant | s h sh |
| building | Verbundindex |
| bvnumber | BV044370706 |
| classification_rvk | QP 620 |
| collection | ZDB-73-CVB ZDB-73-CVA |
| ctrlnum | (OCoLC)992534464 (DE-599)BVBBV044370706 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02618nmm a2200709 c 4500</leader><controlfield tag="001">BV044370706</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20180608 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">170627s2017 gw |||| o||u| ||||||ger d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">16,N47</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783593435763</subfield><subfield code="9">978-3-593-43576-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)992534464</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044370706</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-HE</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield><subfield code="2">22/ger</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hübner, Sabine</subfield><subfield code="d">1966-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1042301638</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Serviceglück</subfield><subfield code="b">mit magischen Momenten mitten ins Kundenherz</subfield><subfield code="c">Sabine Hübner</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Frankfurt</subfield><subfield code="b">Campus Verlag</subfield><subfield code="c">[2017]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (285 S.)</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Emotionales Verhalten</subfield><subfield code="0">(DE-588)4152089-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Absatzbereich</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Absatzmarketing</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Absatzwirtschaft</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Customer satisfaction</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Dienstleistung</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Kundenzufriedenheit</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Käuferzufriedenheit</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Marketing</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Sales management</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Selling</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Service</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Serviceorientierung</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Verbraucherzufriedenheit</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Verkauf</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Verkaufen</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Verkaufserfolg</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Vermarktung</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Servicepolitik</subfield><subfield code="0">(DE-588)4234502-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Emotionales Verhalten</subfield><subfield code="0">(DE-588)4152089-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">Campus-Verlag (Frankfurt, Main)</subfield><subfield code="4">pbl</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Elektronische Reproduktion</subfield><subfield code="z">978-3-593-43576-3</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Elektronische Reproduktion</subfield><subfield code="z">9783593435978</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">EPUB</subfield><subfield code="z">978-3-593-43597-8</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-593-50710-1</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://www.content-select.com/index.php?id=bib_view&ean=9783593435763</subfield><subfield code="x">Aggregator</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-73-CVB</subfield><subfield code="a">ZDB-73-CVA</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029773115</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://www.content-select.com/index.php?id=bib_view&ean=9783593435763</subfield><subfield code="l">FWS01</subfield><subfield code="p">ZDB-73-CVB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://www.content-select.com/index.php?id=bib_view&ean=9783593435763</subfield><subfield code="l">FWS02</subfield><subfield code="p">ZDB-73-CVB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV044370706 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-01T12:38:12Z |
| institution | BVB |
| isbn | 9783593435763 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029773115 |
| oclc_num | 992534464 |
| open_access_boolean | |
| owner | DE-863 DE-BY-FWS DE-862 DE-BY-FWS |
| owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS |
| physical | 1 Online-Ressource (285 S.) Illustrationen |
| psigel | ZDB-73-CVB ZDB-73-CVA |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Campus Verlag |
| record_format | marc |
| spellingShingle | Hübner, Sabine 1966- Serviceglück mit magischen Momenten mitten ins Kundenherz Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Emotionales Verhalten (DE-588)4152089-0 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4234502-9 (DE-588)4152089-0 |
| title | Serviceglück mit magischen Momenten mitten ins Kundenherz |
| title_auth | Serviceglück mit magischen Momenten mitten ins Kundenherz |
| title_exact_search | Serviceglück mit magischen Momenten mitten ins Kundenherz |
| title_full | Serviceglück mit magischen Momenten mitten ins Kundenherz Sabine Hübner |
| title_fullStr | Serviceglück mit magischen Momenten mitten ins Kundenherz Sabine Hübner |
| title_full_unstemmed | Serviceglück mit magischen Momenten mitten ins Kundenherz Sabine Hübner |
| title_short | Serviceglück |
| title_sort | servicegluck mit magischen momenten mitten ins kundenherz |
| title_sub | mit magischen Momenten mitten ins Kundenherz |
| topic | Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Emotionales Verhalten (DE-588)4152089-0 gnd |
| topic_facet | Kundenorientierung Servicepolitik Emotionales Verhalten |
| url | http://www.content-select.com/index.php?id=bib_view&ean=9783593435763 |
| work_keys_str_mv | AT hubnersabine servicegluckmitmagischenmomentenmitteninskundenherz AT campusverlagfrankfurtmain servicegluckmitmagischenmomentenmitteninskundenherz |