Research methods in service innovation:
Saved in:
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cheltenham, UK ; Northampton, MA, USA
Edward Elgar Publishing
[2017]
|
| Series: | Services, economy and innovation
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Item Description: | Literaturangaben und Index |
| Physical Description: | ix, 234 Seiten Diagramme 24 cm |
| ISBN: | 9781785364853 |
Staff View
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| 245 | 1 | 0 | |a Research methods in service innovation |c edited by Flemming Sørensen, Department of Social Sciences and Business, Roskilde University, Denmark ; Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark |
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| 264 | 4 | |c © 2017 | |
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| 650 | 7 | |a Service industries / Research |2 fast | |
| 650 | 7 | |a Technological innovations |2 fast | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Service industries | |
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Record in the Search Index
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|---|---|
| adam_text | Titel: Research methods in service innovation
Autor: Sørensen, Flemming B
Jahr: 2017
Contents
List of figures vii
List of tables viii
List of contributors ix
1 Service innovation research methods 1
Flemming Sorensen and Francesco Lapenta
2 Quantitative measurement instruments: a case of developing a
method for measuring innovation in service firms 19
Jon Sundbo
3 The critical incident technique and everyday innovation 40
Lars Fuglsang
4 The laddering method in service innovation research 60
Niels Nolsoe Grünbaum
5 Narratives as driver for co-creating new stories of service 76
Anne Vorre Hansen
6 Mapping innovation processes: visual techniques for opening
and presenting the black box of service innovation processes 95
Anne Rorbcek Olesen
7 Interpretivist analyses of social networks of service innovation 112
Jam Kjolseth Mailer and Flemming Sorensen
8 The role of social media data for research on user-driven
innovation 132
Ada Scupola
9 Using technology-oriented scenario analysis for innovation
research 148
Francesco Lapenta
10 Using Future Workshops for idea generation in engaged
service innovation research 166
Ada Scupola
11 Service innovation field experiments: developing and testing
new innovation processes 181
Flemming Sorensen
12 Service innovation in complex research projects: learnings
from working within a triple helix framework 203
Claire Esther Staddon Forder
Index
227
Contents
List of figures vii
List of tables viii
List of contributors ix
1 Service innovation research methods 1
Flemming Sørensen and Francesco Lapenta
2 Quantitative measurement instruments: a case of developing a
method for measuring innovation in service firms 19
Jon Sundbo
3 The critical incident technique and everyday innovation 40
Lars Fuglsang
4 The laddering method in service innovation research 60
Niels Nolsoe Griinbaum
5 Narratives as driver for co-creating new stories of service 76
Anne Vorre Hansen
6 Mapping innovation processes: visual techniques for opening
and presenting the black box of service innovation processes 95
Anne Rørbæk Olesen
7 Interpretivist analyses of social networks of service innovation 112
Jørn Kjølseth Møller and Flemming Sørensen
8 The role of social media data for research on user-driven
innovation 132
Ada Scupola
9 Using technology-oriented scenario analysis for innovation
research 148
Francesco Lapenta
10 Using Future Workshops for idea generation in engaged
service innovation research 166
Ada Scupola
VI
Research methods in service innovation
11 Service innovation field experiments: developing and testing
new innovation processes
Flemming Sorensen
12 Service innovation in complex research projects: learnings
from working within a triple helix framework
Claire Esther St addon Forder
Index
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| id | DE-604.BV044322491 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:49:43Z |
| institution | BVB |
| isbn | 9781785364853 |
| language | English |
| lccn | 016949987 |
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| physical | ix, 234 Seiten Diagramme 24 cm |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Edward Elgar Publishing |
| record_format | marc |
| series2 | Services, economy and innovation |
| spelling | Research methods in service innovation edited by Flemming Sørensen, Department of Social Sciences and Business, Roskilde University, Denmark ; Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark Cheltenham, UK ; Northampton, MA, USA Edward Elgar Publishing [2017] © 2017 ix, 234 Seiten Diagramme 24 cm txt rdacontent n rdamedia nc rdacarrier Services, economy and innovation Literaturangaben und Index Economics fast Service industries fast Service industries / Research fast Technological innovations fast Wirtschaft Service industries Service industries Research Technological innovations Economics Sørensen, Flemming (DE-588)1161829113 edt Lapenta, Francesco (DE-588)1154890732 edt Erscheint auch als Online-Ausgabe 978-1-78536-486-0 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029725929&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029725929&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Research methods in service innovation Economics fast Service industries fast Service industries / Research fast Technological innovations fast Wirtschaft Service industries Service industries Research Technological innovations Economics |
| title | Research methods in service innovation |
| title_auth | Research methods in service innovation |
| title_exact_search | Research methods in service innovation |
| title_full | Research methods in service innovation edited by Flemming Sørensen, Department of Social Sciences and Business, Roskilde University, Denmark ; Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark |
| title_fullStr | Research methods in service innovation edited by Flemming Sørensen, Department of Social Sciences and Business, Roskilde University, Denmark ; Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark |
| title_full_unstemmed | Research methods in service innovation edited by Flemming Sørensen, Department of Social Sciences and Business, Roskilde University, Denmark ; Francesco Lapenta, Department of Communication and Humanities, Roskilde University, Denmark |
| title_short | Research methods in service innovation |
| title_sort | research methods in service innovation |
| topic | Economics fast Service industries fast Service industries / Research fast Technological innovations fast Wirtschaft Service industries Service industries Research Technological innovations Economics |
| topic_facet | Economics Service industries Service industries / Research Technological innovations Wirtschaft Service industries Research |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029725929&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029725929&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
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