Risk Thinking for Cloud-Based Application Services
Risk Thinking for Cloud-Based Application Services:

Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Author -- Abbreviations and Acronyms -- Introduction -- Target Audience of This Book -- A Story Told in Five Sections -- Standard, Authoritative Concepts and Terminology -- Reliability, Availability, Capacity Management, and...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Bauer, Eric (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Boca Raton, FL CRC Press [2017]
Schlagworte:
Web Services
Risikomanagement
Online-Zugang:UBG01
Zusammenfassung:Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Author -- Abbreviations and Acronyms -- Introduction -- Target Audience of This Book -- A Story Told in Five Sections -- Standard, Authoritative Concepts and Terminology -- Reliability, Availability, Capacity Management, and Risk of Cloud-Based Application Services -- Acknowledgments -- Section I : Framing the Cloud Service Customer's Problem -- Chapter 1: Cloud Computing Fundamentals -- 1.1 Cloud Computing Basics -- 1.1.1 Shared Cloud Infrastructure -- 1.1.2 Automated Life Cycle Management -- 1.2 Roles in Cloud Computing -- 1.3 Input-Output Model of Cloud Computing -- 1.4 Key Characteristics of Cloud Computing -- 1.4.1 Broad Network Access -- 1.4.2 Measured Service -- 1.4.3 Multitenancy -- 1.4.4 On-Demand Self-Service -- 1.4.5 Rapid Elasticity and Scalability -- 1.4.6 Resource Pooling -- 1.5 Cloud Service Management Fundamentals -- Chapter 2: Desired Cloud Service Customer Benefits -- 2.1 Cloud Infrastructure Service Provider Business Models -- 2.2 Cloud Service Customer Business Model -- 2.3 Factoring Benefits of Cloud/Network Functions Virtualization -- 2.3.1 Reduced Equipment Costs -- 2.3.2 Increased Velocity of Time to Market -- 2.3.3 Reduced Development Costs and Intervals -- 2.3.4 Targeted Service Introduction and Rapid Scaling -- 2.3.5 Open and Diverse Ecosystem -- 2.3.6 Optimized Capacity and Workload Placement -- 2.3.7 Multitenancy Support -- 2.3.8 Reduced Power Consumption -- 2.3.9 Improved Operational Efficiency -- 2.3.10 Benefit Summary -- 2.4 IT Service Management Objectives -- 2.5 Focus of This Work -- Chapter 3: Risk and Risk Management -- 3.1 Risk -- 3.1.1 Safety Risk -- 3.1.2 Enterprise Risk -- 3.2 Simplified Risk Impact Model -- 3.3 Risk Treatment Options -- 3.3.1 Replace or Remove the Risk Source -- 3.3.2 Change the Risk Likelihood
3.3.3 Change the Risk Consequences -- 3.3.4 Share the Risk with External Party -- 3.3.5 Retain the Risk -- 3.3.6 Reject Accountability -- 3.3.7 Avoid the Risk -- 3.4 Risk Appetite -- 3.5 Risk Management Methodologies -- 3.5.1 Safety Risk Management -- 3.5.2 Enterprise Risk Management -- 3.5.3 Risk IT -- 3.5.4 ISO 31000 Risk Management -- 3.6 Cloud Service Customer Risk Management -- Chapter 4: Cloud Service Qualities -- 4.1 Fundamental Quality Concepts -- 4.1.1 Quality -- 4.1.2 Defects, Errors, Failures, and Incidents -- 4.1.3 Service Quality -- 4.1.4 Service-Level Objectives, Specifications, and Agreements -- 4.2 User Service Quality -- 4.2.1 User Service Qualities to Be Considered -- 4.2.1.1 Service Reliability -- 4.2.1.2 Service Latency -- 4.2.1.3 Service Quality -- 4.2.1.4 Service Outage Downtime -- 4.2.2 International Telecommunications Union Quality of Service -- 4.2.3 ISO/IEC 25010 Quality in Use -- 4.3 ISO/IEC 25010 Product Quality -- 4.4 ISO/IEC 25012 Data Quality -- 4.5 Data, Information, Knowledge, and Wisdom -- 4.6 Quality Model for Cloud-Based Applications -- Section II : Analyzing the Cloud Service Customer's Problem -- Chapter 5: Application Service Life Cycle -- 5.1 Cloud Changes Enabling Application Service Life Cycle Improvements -- 5.2 Standard System Life Cycle Processes -- 5.2.1 Business or Mission Analysis Process -- 5.2.2 Stakeholder Needs and Requirements Definition Process -- 5.2.3 System Requirements Definition Process -- 5.2.4 Architecture Definition Process -- 5.2.5 Design Definition Process -- 5.2.6 System Analysis Process -- 5.2.7 Implementation Process -- 5.2.8 Integration Process -- 5.2.9 Verification Process -- 5.2.10 Transition Process -- 5.2.11 Validation Process -- 5.2.12 Operation Process -- 5.2.13 Maintenance Process -- 5.2.14 Disposal Process -- 5.3 Summary of Likely Application Life Cycle Changes
Chapter 6: Lean Application Capacity Management -- 6.1 Capacity Management Basics -- 6.1.1 Capacity Management Processes -- 6.1.2 Fast Start-Up and Slow Start-Up Capacity -- 6.2 Simplified Capacity Management Model -- 6.2.1 Capacity Fulfillment (Change) Uncertainties (Risks) -- 6.2.2 Capacity Decision Uncertainties (Risks) -- 6.3 Understanding Application Demand and Demand Management -- 6.4 Understanding Online Application Capacity -- 6.5 Canonical Application Capacity Management Model -- 6.6 Lean Application Capacity Management Strategy -- 6.6.1 Reduce Reserve Application Capacity Targets -- 6.6.1.1 Reducing Reserves Required to Mitigate Inevitable Failures -- 6.6.1.2 Reducing Reserves Required to Mitigate Lead Time Demand -- 6.6.1.3 Reducing Reserves Required to Mitigate Nonforecast Demand Events -- 6.6.2 Eliminate Excess (Wasted) Application Capacity -- 6.7 Managing Capacity Emergencies -- 6.8 Perfect Capacity Management -- Chapter 7: Testing Cloud-Based Application Services -- 7.1 Testing, Uncertainty, and Cloud-Based Applications -- 7.1.1 Knowledge-Based Uncertainty -- 7.1.2 Stochastic Uncertainty -- 7.2 Testing, Verification, and Validation -- 7.3 Test Levels, Types, and Processes -- 7.4 Test Techniques -- 7.5 Test Planning -- 7.5.1 Identify and Analyze Risks (TP3) -- 7.5.2 Identify Risk Mitigation Approaches (TP4) -- 7.6 Context of Testing -- 7.6.1 Vastly More Service Transitions -- 7.6.2 Less Consistent Resource Service Quality -- 7.6.3 Shorter Service Life Cycles -- 7.6.4 ISO/IEC 25010, Quality-in-Use Characteristics -- 7.6.5 ISO/IEC 25010, Product Quality Characteristics -- 7.7 Level of Automation -- 7.8 Scalability Testing -- 7.9 Risk Control Testing -- 7.10 Sensitivity (or Dose-Response) Testing -- 7.11 Automated Acceptance Testing for Service Transitions -- 7.12 Summary -- Chapter 8: Service Design, Transition, and Operations Processes
Beschreibung:1 Online-Ressource (XXIV, 487 Seiten)
ISBN:9781351977234

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