ITIL foundation all-in-one exam guide:
"This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL foundation certification exam. Written by ITSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill Education
2016
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | "This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL foundation certification exam. Written by ITSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam"... |
| Physical Description: | xvii, 268 Seiten Illustrationen |
| ISBN: | 9780071841603 9780071842112 0071841601 007184211X 0071842128 |
Staff View
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ITIL FOUNDATION ALL-IN-ONE EXAM GUIDE
/ DAVIES, JIMYYD1964-
: 2016
TABLE OF CONTENTS / INHALTSVERZEICHNIS
CHAPTER 1: ITIL FUNDAMENTALS
CHAPTER 2: THE SERVICE LIFECYCLE
CHAPTER 3: SERVICE STRATEGY
CHAPTER 4: SERVICE DESIGN
CHAPTER 5: SERVICE TRANSITION
CHAPTER 6: SERVICE OPERATION
CHAPTER 7: CONTINUAL SERVICE IMPROVEMENT
CHAPTER 8: ITSM IN THE REAL WORLD CASE STUDIES
APPENDIX A: IMPLEMENTATION OVERVIEW
APPENDIX B: ITSM QUALIFICATIONS STRUCTURE
APPENDIX C: BUZZ PHRASE GENERATOR
APPENDIX D: ABOUT THE CD/DOWNLOAD
QUICK REVIEW GUIDE
GLOSSARY
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. |
| any_adam_object | 1 |
| author | Davies, Jim |
| author_facet | Davies, Jim |
| author_role | aut |
| author_sort | Davies, Jim |
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| callnumber-search | T58.64 |
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| callnumber-subject | T - General Technology |
| classification_rvk | SR 770 |
| ctrlnum | (OCoLC)992520537 (DE-599)BVBBV044299398 |
| dewey-full | 658.4/038076 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038076 |
| dewey-search | 658.4/038076 |
| dewey-sort | 3658.4 538076 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| spelling | Davies, Jim Verfasser aut ITIL foundation all-in-one exam guide Jim Davies New York McGraw-Hill Education 2016 xvii, 268 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier "This comprehensive self-study guide offers 100% coverage of the latest version of the ITIL foundation certification exam. Written by ITSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam"... COMPUTERS / Certification Guides / General bisacsh ITIL (Information technology management standard) Examinations Study guides Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Support services (Management) Examinations Study guides Computer technical support Standards Examinations Study guides Information technology Quality control Examinations Study guides Electronic data processing personnel Certification Examinations Study guides COMPUTERS / Certification Guides / General IT infrastructure library (DE-588)4778548-2 gnd rswk-swf (DE-588)4143389-0 Aufgabensammlung gnd-content IT infrastructure library (DE-588)4778548-2 s DE-604 Online-Ausgabe Erscheint auch als Davies, Jim, 1964- ITIL foundation all-in-one exam guide New York : McGraw-Hill Education, 2016 LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029703315&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Davies, Jim ITIL foundation all-in-one exam guide COMPUTERS / Certification Guides / General bisacsh ITIL (Information technology management standard) Examinations Study guides Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Support services (Management) Examinations Study guides Computer technical support Standards Examinations Study guides Information technology Quality control Examinations Study guides Electronic data processing personnel Certification Examinations Study guides COMPUTERS / Certification Guides / General IT infrastructure library (DE-588)4778548-2 gnd |
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| title | ITIL foundation all-in-one exam guide |
| title_auth | ITIL foundation all-in-one exam guide |
| title_exact_search | ITIL foundation all-in-one exam guide |
| title_full | ITIL foundation all-in-one exam guide Jim Davies |
| title_fullStr | ITIL foundation all-in-one exam guide Jim Davies |
| title_full_unstemmed | ITIL foundation all-in-one exam guide Jim Davies |
| title_short | ITIL foundation all-in-one exam guide |
| title_sort | itil foundation all in one exam guide |
| topic | COMPUTERS / Certification Guides / General bisacsh ITIL (Information technology management standard) Examinations Study guides Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Support services (Management) Examinations Study guides Computer technical support Standards Examinations Study guides Information technology Quality control Examinations Study guides Electronic data processing personnel Certification Examinations Study guides COMPUTERS / Certification Guides / General IT infrastructure library (DE-588)4778548-2 gnd |
| topic_facet | COMPUTERS / Certification Guides / General ITIL (Information technology management standard) Examinations Study guides Information technology Management Examinations Study guides Information technology projects Management Examinations Study guides Support services (Management) Examinations Study guides Computer technical support Standards Examinations Study guides Information technology Quality control Examinations Study guides Electronic data processing personnel Certification Examinations Study guides IT infrastructure library Aufgabensammlung |
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