The customer experience book: how to design, measure and improve customer experience in your business
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Harlow, England
Pearson Education
2016
|
| Subjects: | |
| Online Access: | TUM01 |
| Item Description: | Includes index |
| Physical Description: | 1 Online-Ressource Diagramme |
| ISBN: | 9781292148472 |
Staff View
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| id | DE-604.BV044284904 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:48:43Z |
| institution | BVB |
| isbn | 9781292148472 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029689183 |
| oclc_num | 1289759226 |
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| physical | 1 Online-Ressource Diagramme |
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| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Pearson Education |
| record_format | marc |
| spelling | Pennington, Alan aut The customer experience book how to design, measure and improve customer experience in your business Alan Pennington Harlow, England Pearson Education 2016 1 Online-Ressource Diagramme txt rdacontent c rdamedia cr rdacarrier Includes index Customer relations Customer services Kundendienst (DE-588)4135134-4 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 s Kundendienst (DE-588)4135134-4 s DE-604 Erscheint auch als Druck-Ausgabe 978-1-292-14846-5 |
| spellingShingle | Pennington, Alan The customer experience book how to design, measure and improve customer experience in your business Customer relations Customer services Kundendienst (DE-588)4135134-4 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4326109-7 |
| title | The customer experience book how to design, measure and improve customer experience in your business |
| title_auth | The customer experience book how to design, measure and improve customer experience in your business |
| title_exact_search | The customer experience book how to design, measure and improve customer experience in your business |
| title_full | The customer experience book how to design, measure and improve customer experience in your business Alan Pennington |
| title_fullStr | The customer experience book how to design, measure and improve customer experience in your business Alan Pennington |
| title_full_unstemmed | The customer experience book how to design, measure and improve customer experience in your business Alan Pennington |
| title_short | The customer experience book |
| title_sort | the customer experience book how to design measure and improve customer experience in your business |
| title_sub | how to design, measure and improve customer experience in your business |
| topic | Customer relations Customer services Kundendienst (DE-588)4135134-4 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| topic_facet | Customer relations Customer services Kundendienst Beziehungsmanagement |
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