APA (7th ed.) Citation

Kotter, J. P., & Cohen, D. S. (2012). The heart of change: Real-life stories of how people change their organizations. Harvard Business Review Press.

Chicago Style (17th ed.) Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass: Harvard Business Review Press, 2012.

MLA (9th ed.) Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business Review Press, 2012.