Advances in banking technology and management: impacts of ICT and CRM
"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies" - Pr...
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey ; New York
Information Science Reference
[2008]
|
| Schriftenreihe: | Premier reference source
|
| Schlagworte: | |
| Online-Zugang: | DE-706 DE-1049 DE-898 DE-1050 DE-83 URL des Erstveröffentlichers |
| Zusammenfassung: | "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies" - Provided by publisher |
| Beschreibung: | Includes bibliographical references (p. 324-351) and index |
| Beschreibung: | 1 Online-Ressource (xviii, 362 Seiten) |
| ISBN: | 9781599046778 1599046776 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV044232811 | ||
| 003 | DE-604 | ||
| 005 | 20180413 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 170320s2008 |||| o||u| ||||||eng d | ||
| 020 | |a 9781599046778 |9 978-1-59904-677-8 | ||
| 020 | |a 1599046776 |9 1-59904-677-6 | ||
| 024 | 7 | |a 10.4018/978-1-59904-675-4 |2 doi | |
| 035 | |a (OCoLC)978278251 | ||
| 035 | |a (DE-599)BVBBV044232811 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-706 |a DE-1049 |a DE-898 |a DE-1050 |a DE-83 | ||
| 084 | |a QK 300 |0 (DE-625)141640: |2 rvk | ||
| 084 | |a QK 380 |0 (DE-625)141650: |2 rvk | ||
| 245 | 1 | 0 | |a Advances in banking technology and management |b impacts of ICT and CRM |c Vadlamani Ravi (Institute for Development and Research in Banking Technology, India) |
| 264 | 1 | |a Hershey ; New York |b Information Science Reference |c [2008] | |
| 264 | 4 | |c © 2008 | |
| 300 | |a 1 Online-Ressource (xviii, 362 Seiten) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Premier reference source | |
| 500 | |a Includes bibliographical references (p. 324-351) and index | ||
| 505 | 8 | |a 1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto Bellini, Rita de C assia de Faria Pereira -- 3. Adoption and diffusion of Internet banking / Mahil Carr -- 4. Customer acceptance of internet banking services in Greece / Miltiadis Makris, Harilaos Koumaras, Anastasia Konstantopoulou, Sotiris Konidis, Spyros Kostakis -- 5. The adoption and use of smart card technology in banking / Zouha ier M'Chirgui, Olivier Chanel -- 6. Engineering banking applications / Manas Patra -- 7. Smart cards in the banking industry / Jarunee Wonglimpiyarat -- 8. Electronic banking and information assurance issues / Manish Gupta, Raghav Rao, Shambhu Upadhyaya -- 9. M-payment solutions and M-commerce fraud management / Seema Nambiar, Chang-Tien Lu -- 10. The CRM process and the banking industry / Murali Mantrala, Manfred Kraft, Beibei Dong, Kalyan Raman -- 11. Technology and customer value dynamics in the banking industry / Rajagopal -- 12. Data warehousing and analytics in banking / L. Narayanan -- 13. Data warehousing and analytics in banking / L. Narayanan -- 14. A reference model for savings bank / Annett Mauser -- 15. A semi-online training algorithm for the radial basis function neural networks / Vadlamani Ravi, P. Kumar, Eruku Srinivas, Nikola Kasabov -- 16. Forecasting foreign exchange rates using an SVR-based neural network ensemble / Lean Yu, Shouyang Wang, Kin Lai -- 17. On the new transformation-based approach to value-at-risk / G. Samanta -- 18. Data mining and the banking sector / Akos Fels ov alyi, Jennifer Couran -- 19. Data mining for credit scoring / Indranil Bose, Cheng Kan, Chi Tsz, Lau Ki, Wong Hung | |
| 520 | |a "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies" - Provided by publisher | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Banks and banking / Automation | |
| 650 | 4 | |a Banks and banking / Technological innovations | |
| 650 | 4 | |a Financial services industry / Technological innovations | |
| 650 | 0 | 7 | |a Technische Innovation |0 (DE-588)4431027-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Informationstechnik |0 (DE-588)4026926-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bank |0 (DE-588)4004436-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Electronic Banking |0 (DE-588)4202584-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Technischer Fortschritt |0 (DE-588)4059252-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Finanzdienstleistung |0 (DE-588)4212226-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bankautomation |0 (DE-588)4204146-6 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisation |0 (DE-588)4043774-7 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
| 689 | 0 | 0 | |a Bankautomation |0 (DE-588)4204146-6 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 1 | 1 | |a Technischer Fortschritt |0 (DE-588)4059252-2 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Electronic Banking |0 (DE-588)4202584-9 |D s |
| 689 | 2 | |5 DE-604 | |
| 689 | 3 | 0 | |a Finanzdienstleistung |0 (DE-588)4212226-0 |D s |
| 689 | 3 | 1 | |a Technischer Fortschritt |0 (DE-588)4059252-2 |D s |
| 689 | 3 | |5 DE-604 | |
| 689 | 4 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 4 | 1 | |a Organisation |0 (DE-588)4043774-7 |D s |
| 689 | 4 | 2 | |a Technische Innovation |0 (DE-588)4431027-4 |D s |
| 689 | 4 | 3 | |a Informationstechnik |0 (DE-588)4026926-7 |D s |
| 689 | 4 | |5 DE-604 | |
| 700 | 1 | |a Ravi, Vadlamani |4 edt | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-1-59904-675-4 |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 1-59904-675-X |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-1-61692-643-4 |
| 856 | 4 | 0 | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4 |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
| 912 | |a ZDB-98-IGB |a ZDB-1-IGE | ||
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-029638396 | |
| 966 | e | |u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4 |l DE-706 |p ZDB-98-IGB |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-59904-675-4 |l DE-1049 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-59904-675-4 |l DE-898 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-59904-675-4 |l DE-1050 |p ZDB-1-IGE |x Verlag |3 Volltext | |
| 966 | e | |u https://doi.org/10.4018/978-1-59904-675-4 |l DE-83 |p ZDB-98-IGB |q TUB_EBS_IGB |x Verlag |3 Volltext | |
Datensatz im Suchindex
| _version_ | 1808138439488438272 |
|---|---|
| adam_text | |
| any_adam_object | |
| author2 | Ravi, Vadlamani |
| author2_role | edt |
| author2_variant | v r vr |
| author_facet | Ravi, Vadlamani |
| building | Verbundindex |
| bvnumber | BV044232811 |
| classification_rvk | QK 300 QK 380 |
| collection | ZDB-98-IGB ZDB-1-IGE |
| contents | 1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto Bellini, Rita de C assia de Faria Pereira -- 3. Adoption and diffusion of Internet banking / Mahil Carr -- 4. Customer acceptance of internet banking services in Greece / Miltiadis Makris, Harilaos Koumaras, Anastasia Konstantopoulou, Sotiris Konidis, Spyros Kostakis -- 5. The adoption and use of smart card technology in banking / Zouha ier M'Chirgui, Olivier Chanel -- 6. Engineering banking applications / Manas Patra -- 7. Smart cards in the banking industry / Jarunee Wonglimpiyarat -- 8. Electronic banking and information assurance issues / Manish Gupta, Raghav Rao, Shambhu Upadhyaya -- 9. M-payment solutions and M-commerce fraud management / Seema Nambiar, Chang-Tien Lu -- 10. The CRM process and the banking industry / Murali Mantrala, Manfred Kraft, Beibei Dong, Kalyan Raman -- 11. Technology and customer value dynamics in the banking industry / Rajagopal -- 12. Data warehousing and analytics in banking / L. Narayanan -- 13. Data warehousing and analytics in banking / L. Narayanan -- 14. A reference model for savings bank / Annett Mauser -- 15. A semi-online training algorithm for the radial basis function neural networks / Vadlamani Ravi, P. Kumar, Eruku Srinivas, Nikola Kasabov -- 16. Forecasting foreign exchange rates using an SVR-based neural network ensemble / Lean Yu, Shouyang Wang, Kin Lai -- 17. On the new transformation-based approach to value-at-risk / G. Samanta -- 18. Data mining and the banking sector / Akos Fels ov alyi, Jennifer Couran -- 19. Data mining for credit scoring / Indranil Bose, Cheng Kan, Chi Tsz, Lau Ki, Wong Hung |
| ctrlnum | (OCoLC)978278251 (DE-599)BVBBV044232811 |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nmm a2200000zc 4500</leader><controlfield tag="001">BV044232811</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20180413</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">170320s2008 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781599046778</subfield><subfield code="9">978-1-59904-677-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1599046776</subfield><subfield code="9">1-59904-677-6</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.4018/978-1-59904-675-4</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)978278251</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV044232811</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-706</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-83</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 300</subfield><subfield code="0">(DE-625)141640:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 380</subfield><subfield code="0">(DE-625)141650:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Advances in banking technology and management</subfield><subfield code="b">impacts of ICT and CRM</subfield><subfield code="c">Vadlamani Ravi (Institute for Development and Research in Banking Technology, India)</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Hershey ; New York</subfield><subfield code="b">Information Science Reference</subfield><subfield code="c">[2008]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">© 2008</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xviii, 362 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Premier reference source</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (p. 324-351) and index</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto Bellini, Rita de C assia de Faria Pereira -- 3. Adoption and diffusion of Internet banking / Mahil Carr -- 4. Customer acceptance of internet banking services in Greece / Miltiadis Makris, Harilaos Koumaras, Anastasia Konstantopoulou, Sotiris Konidis, Spyros Kostakis -- 5. The adoption and use of smart card technology in banking / Zouha ier M'Chirgui, Olivier Chanel -- 6. Engineering banking applications / Manas Patra -- 7. Smart cards in the banking industry / Jarunee Wonglimpiyarat -- 8. Electronic banking and information assurance issues / Manish Gupta, Raghav Rao, Shambhu Upadhyaya -- 9. M-payment solutions and M-commerce fraud management / Seema Nambiar, Chang-Tien Lu -- 10. The CRM process and the banking industry / Murali Mantrala, Manfred Kraft, Beibei Dong, Kalyan Raman -- 11. Technology and customer value dynamics in the banking industry / Rajagopal -- 12. Data warehousing and analytics in banking / L. Narayanan -- 13. Data warehousing and analytics in banking / L. Narayanan -- 14. A reference model for savings bank / Annett Mauser -- 15. A semi-online training algorithm for the radial basis function neural networks / Vadlamani Ravi, P. Kumar, Eruku Srinivas, Nikola Kasabov -- 16. Forecasting foreign exchange rates using an SVR-based neural network ensemble / Lean Yu, Shouyang Wang, Kin Lai -- 17. On the new transformation-based approach to value-at-risk / G. Samanta -- 18. Data mining and the banking sector / Akos Fels ov alyi, Jennifer Couran -- 19. Data mining for credit scoring / Indranil Bose, Cheng Kan, Chi Tsz, Lau Ki, Wong Hung</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies" - Provided by publisher</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bank</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking / Automation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking / Technological innovations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Financial services industry / Technological innovations</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Technische Innovation</subfield><subfield code="0">(DE-588)4431027-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Informationstechnik</subfield><subfield code="0">(DE-588)4026926-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Electronic Banking</subfield><subfield code="0">(DE-588)4202584-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Technischer Fortschritt</subfield><subfield code="0">(DE-588)4059252-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Finanzdienstleistung</subfield><subfield code="0">(DE-588)4212226-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bankautomation</subfield><subfield code="0">(DE-588)4204146-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Organisation</subfield><subfield code="0">(DE-588)4043774-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4143413-4</subfield><subfield code="a">Aufsatzsammlung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Bankautomation</subfield><subfield code="0">(DE-588)4204146-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Technischer Fortschritt</subfield><subfield code="0">(DE-588)4059252-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Electronic Banking</subfield><subfield code="0">(DE-588)4202584-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="3" ind2="0"><subfield code="a">Finanzdienstleistung</subfield><subfield code="0">(DE-588)4212226-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2="1"><subfield code="a">Technischer Fortschritt</subfield><subfield code="0">(DE-588)4059252-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="4" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="4" ind2="1"><subfield code="a">Organisation</subfield><subfield code="0">(DE-588)4043774-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="4" ind2="2"><subfield code="a">Technische Innovation</subfield><subfield code="0">(DE-588)4431027-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="4" ind2="3"><subfield code="a">Informationstechnik</subfield><subfield code="0">(DE-588)4026926-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="4" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ravi, Vadlamani</subfield><subfield code="4">edt</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-1-59904-675-4</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">1-59904-675-X</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-1-61692-643-4</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-98-IGB</subfield><subfield code="a">ZDB-1-IGE</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029638396</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-59904-675-4</subfield><subfield code="l">DE-1049</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-59904-675-4</subfield><subfield code="l">DE-898</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-59904-675-4</subfield><subfield code="l">DE-1050</subfield><subfield code="p">ZDB-1-IGE</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.4018/978-1-59904-675-4</subfield><subfield code="l">DE-83</subfield><subfield code="p">ZDB-98-IGB</subfield><subfield code="q">TUB_EBS_IGB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV044232811 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-23T01:06:30Z |
| institution | BVB |
| isbn | 9781599046778 1599046776 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029638396 |
| oclc_num | 978278251 |
| open_access_boolean | |
| owner | DE-706 DE-1049 DE-898 DE-BY-UBR DE-1050 DE-83 |
| owner_facet | DE-706 DE-1049 DE-898 DE-BY-UBR DE-1050 DE-83 |
| physical | 1 Online-Ressource (xviii, 362 Seiten) |
| psigel | ZDB-98-IGB ZDB-1-IGE ZDB-98-IGB TUB_EBS_IGB |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Information Science Reference |
| record_format | marc |
| series2 | Premier reference source |
| spelling | Advances in banking technology and management impacts of ICT and CRM Vadlamani Ravi (Institute for Development and Research in Banking Technology, India) Hershey ; New York Information Science Reference [2008] © 2008 1 Online-Ressource (xviii, 362 Seiten) txt rdacontent c rdamedia cr rdacarrier Premier reference source Includes bibliographical references (p. 324-351) and index 1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto Bellini, Rita de C assia de Faria Pereira -- 3. Adoption and diffusion of Internet banking / Mahil Carr -- 4. Customer acceptance of internet banking services in Greece / Miltiadis Makris, Harilaos Koumaras, Anastasia Konstantopoulou, Sotiris Konidis, Spyros Kostakis -- 5. The adoption and use of smart card technology in banking / Zouha ier M'Chirgui, Olivier Chanel -- 6. Engineering banking applications / Manas Patra -- 7. Smart cards in the banking industry / Jarunee Wonglimpiyarat -- 8. Electronic banking and information assurance issues / Manish Gupta, Raghav Rao, Shambhu Upadhyaya -- 9. M-payment solutions and M-commerce fraud management / Seema Nambiar, Chang-Tien Lu -- 10. The CRM process and the banking industry / Murali Mantrala, Manfred Kraft, Beibei Dong, Kalyan Raman -- 11. Technology and customer value dynamics in the banking industry / Rajagopal -- 12. Data warehousing and analytics in banking / L. Narayanan -- 13. Data warehousing and analytics in banking / L. Narayanan -- 14. A reference model for savings bank / Annett Mauser -- 15. A semi-online training algorithm for the radial basis function neural networks / Vadlamani Ravi, P. Kumar, Eruku Srinivas, Nikola Kasabov -- 16. Forecasting foreign exchange rates using an SVR-based neural network ensemble / Lean Yu, Shouyang Wang, Kin Lai -- 17. On the new transformation-based approach to value-at-risk / G. Samanta -- 18. Data mining and the banking sector / Akos Fels ov alyi, Jennifer Couran -- 19. Data mining for credit scoring / Indranil Bose, Cheng Kan, Chi Tsz, Lau Ki, Wong Hung "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies" - Provided by publisher Bank Banks and banking / Automation Banks and banking / Technological innovations Financial services industry / Technological innovations Technische Innovation (DE-588)4431027-4 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Bank (DE-588)4004436-1 gnd rswk-swf Electronic Banking (DE-588)4202584-9 gnd rswk-swf Technischer Fortschritt (DE-588)4059252-2 gnd rswk-swf Finanzdienstleistung (DE-588)4212226-0 gnd rswk-swf Bankautomation (DE-588)4204146-6 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Bankautomation (DE-588)4204146-6 s DE-604 Bank (DE-588)4004436-1 s Technischer Fortschritt (DE-588)4059252-2 s Electronic Banking (DE-588)4202584-9 s Finanzdienstleistung (DE-588)4212226-0 s Organisation (DE-588)4043774-7 s Technische Innovation (DE-588)4431027-4 s Informationstechnik (DE-588)4026926-7 s Ravi, Vadlamani edt Erscheint auch als Druck-Ausgabe 978-1-59904-675-4 Erscheint auch als Druck-Ausgabe 1-59904-675-X Erscheint auch als Druck-Ausgabe 978-1-61692-643-4 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Advances in banking technology and management impacts of ICT and CRM 1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto Bellini, Rita de C assia de Faria Pereira -- 3. Adoption and diffusion of Internet banking / Mahil Carr -- 4. Customer acceptance of internet banking services in Greece / Miltiadis Makris, Harilaos Koumaras, Anastasia Konstantopoulou, Sotiris Konidis, Spyros Kostakis -- 5. The adoption and use of smart card technology in banking / Zouha ier M'Chirgui, Olivier Chanel -- 6. Engineering banking applications / Manas Patra -- 7. Smart cards in the banking industry / Jarunee Wonglimpiyarat -- 8. Electronic banking and information assurance issues / Manish Gupta, Raghav Rao, Shambhu Upadhyaya -- 9. M-payment solutions and M-commerce fraud management / Seema Nambiar, Chang-Tien Lu -- 10. The CRM process and the banking industry / Murali Mantrala, Manfred Kraft, Beibei Dong, Kalyan Raman -- 11. Technology and customer value dynamics in the banking industry / Rajagopal -- 12. Data warehousing and analytics in banking / L. Narayanan -- 13. Data warehousing and analytics in banking / L. Narayanan -- 14. A reference model for savings bank / Annett Mauser -- 15. A semi-online training algorithm for the radial basis function neural networks / Vadlamani Ravi, P. Kumar, Eruku Srinivas, Nikola Kasabov -- 16. Forecasting foreign exchange rates using an SVR-based neural network ensemble / Lean Yu, Shouyang Wang, Kin Lai -- 17. On the new transformation-based approach to value-at-risk / G. Samanta -- 18. Data mining and the banking sector / Akos Fels ov alyi, Jennifer Couran -- 19. Data mining for credit scoring / Indranil Bose, Cheng Kan, Chi Tsz, Lau Ki, Wong Hung Bank Banks and banking / Automation Banks and banking / Technological innovations Financial services industry / Technological innovations Technische Innovation (DE-588)4431027-4 gnd Informationstechnik (DE-588)4026926-7 gnd Bank (DE-588)4004436-1 gnd Electronic Banking (DE-588)4202584-9 gnd Technischer Fortschritt (DE-588)4059252-2 gnd Finanzdienstleistung (DE-588)4212226-0 gnd Bankautomation (DE-588)4204146-6 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)4431027-4 (DE-588)4026926-7 (DE-588)4004436-1 (DE-588)4202584-9 (DE-588)4059252-2 (DE-588)4212226-0 (DE-588)4204146-6 (DE-588)4043774-7 (DE-588)4143413-4 |
| title | Advances in banking technology and management impacts of ICT and CRM |
| title_auth | Advances in banking technology and management impacts of ICT and CRM |
| title_exact_search | Advances in banking technology and management impacts of ICT and CRM |
| title_full | Advances in banking technology and management impacts of ICT and CRM Vadlamani Ravi (Institute for Development and Research in Banking Technology, India) |
| title_fullStr | Advances in banking technology and management impacts of ICT and CRM Vadlamani Ravi (Institute for Development and Research in Banking Technology, India) |
| title_full_unstemmed | Advances in banking technology and management impacts of ICT and CRM Vadlamani Ravi (Institute for Development and Research in Banking Technology, India) |
| title_short | Advances in banking technology and management |
| title_sort | advances in banking technology and management impacts of ict and crm |
| title_sub | impacts of ICT and CRM |
| topic | Bank Banks and banking / Automation Banks and banking / Technological innovations Financial services industry / Technological innovations Technische Innovation (DE-588)4431027-4 gnd Informationstechnik (DE-588)4026926-7 gnd Bank (DE-588)4004436-1 gnd Electronic Banking (DE-588)4202584-9 gnd Technischer Fortschritt (DE-588)4059252-2 gnd Finanzdienstleistung (DE-588)4212226-0 gnd Bankautomation (DE-588)4204146-6 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | Bank Banks and banking / Automation Banks and banking / Technological innovations Financial services industry / Technological innovations Technische Innovation Informationstechnik Electronic Banking Technischer Fortschritt Finanzdienstleistung Bankautomation Organisation Aufsatzsammlung |
| url | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-675-4 |
| work_keys_str_mv | AT ravivadlamani advancesinbankingtechnologyandmanagementimpactsofictandcrm |