APA (7th ed.) Citation

Wiskup, M. (2007). The "it" factor: Be the one people like, listen to, and remember. AMACOM, American Management Association.

Chicago Style (17th ed.) Citation

Wiskup, Mark. The "It" Factor: Be the One People like, Listen to, and Remember. New York: AMACOM, American Management Association, 2007.

MLA (9th ed.) Citation

Wiskup, Mark. The "It" Factor: Be the One People like, Listen to, and Remember. AMACOM, American Management Association, 2007.