APA-Zitierstil (7. Ausg.)

Cross, K. F. (2004). Quick hits: 10 key surgical strike actions to improve business process performance. American Management Association.

Chicago-Zitierstil (17. Ausg.)

Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. New York: American Management Association, 2004.

MLA-Zitierstil (9. Ausg.)

Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. American Management Association, 2004.