APA (7th ed.) Citation

Walker, J. (2010). Service, satisfaction and climate: Perspectives on management in English language teaching. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Bingley, U.K: Emerald Group Publishing Limited, 2010.

MLA (9th ed.) Citation

Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Emerald Group Publishing Limited, 2010.