Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
American Management Association
2010
|
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xvi, 170 p |
| ISBN: | 9780814415382 0814415385 |
Internformat
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| 100 | 1 | |a Inghilleri, Leonardo |e Verfasser |4 aut | |
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| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Customer services | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer loyalty | |
| 700 | 1 | |a Solomon, Micah |e Sonstige |4 oth | |
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Datensatz im Suchindex
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| author | Inghilleri, Leonardo |
| author_facet | Inghilleri, Leonardo |
| author_role | aut |
| author_sort | Inghilleri, Leonardo |
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| building | Verbundindex |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:56Z |
| institution | BVB |
| isbn | 9780814415382 0814415385 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029550162 |
| oclc_num | 639015450 |
| open_access_boolean | |
| physical | xvi, 170 p |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | American Management Association |
| record_format | marc |
| spelling | Inghilleri, Leonardo Verfasser aut Exceptional service, exceptional profit the secrets of building a five-star customer service organization Leonardo Inghilleri and Micah Solomon New York American Management Association 2010 xvi, 170 p txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Customer services Consumer satisfaction Customer loyalty Solomon, Micah Sonstige oth |
| spellingShingle | Inghilleri, Leonardo Exceptional service, exceptional profit the secrets of building a five-star customer service organization Customer services Consumer satisfaction Customer loyalty |
| title | Exceptional service, exceptional profit the secrets of building a five-star customer service organization |
| title_auth | Exceptional service, exceptional profit the secrets of building a five-star customer service organization |
| title_exact_search | Exceptional service, exceptional profit the secrets of building a five-star customer service organization |
| title_full | Exceptional service, exceptional profit the secrets of building a five-star customer service organization Leonardo Inghilleri and Micah Solomon |
| title_fullStr | Exceptional service, exceptional profit the secrets of building a five-star customer service organization Leonardo Inghilleri and Micah Solomon |
| title_full_unstemmed | Exceptional service, exceptional profit the secrets of building a five-star customer service organization Leonardo Inghilleri and Micah Solomon |
| title_short | Exceptional service, exceptional profit |
| title_sort | exceptional service exceptional profit the secrets of building a five star customer service organization |
| title_sub | the secrets of building a five-star customer service organization |
| topic | Customer services Consumer satisfaction Customer loyalty |
| topic_facet | Customer services Consumer satisfaction Customer loyalty |
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