Are you being served?: new tools for measuring service delivery
Saved in:
| Format: | Electronic eBook |
|---|---|
| Language: | English |
| Published: |
Washington, DC
The World Bank
c2008
|
| Subjects: | |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | xxv, 423 p. |
| ISBN: | 9780821371855 0821371851 9780821371862 082137186X |
Staff View
MARC
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| 245 | 1 | 0 | |a Are you being served? |b new tools for measuring service delivery |c edited by Samia Amin, Jishnu Das, Markus Goldstein |
| 264 | 1 | |a Washington, DC |b The World Bank |c c2008 | |
| 300 | |a xxv, 423 p. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 505 | 0 | |a Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- | |
| 505 | 0 | |a Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery | |
| 650 | 4 | |a Entwicklungsländer | |
| 650 | 4 | |a Medical care |z Developing countries |x Quality control |x Measurement | |
| 650 | 4 | |a Health facilities |z Developing countries |x Quality control |x Measurement | |
| 650 | 4 | |a Educational surveys |z Developing countries | |
| 650 | 4 | |a Quality assurance |z Developing countries |x Measurement | |
| 700 | 1 | |a Amin, Samia |d 1980- |e Sonstige |4 oth | |
| 700 | 1 | |a Das, Jishnu |e Sonstige |4 oth | |
| 700 | 1 | |a Goldstein, Markus P. |d 1970- |e Sonstige |4 oth | |
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| collection | ZDB-30-PAD |
| contents | Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery |
| ctrlnum | (ZDB-30-PAD)EBC459320 (ZDB-89-EBL)EBL459320 (OCoLC)469639209 (DE-599)BVBBV044138278 |
| dewey-full | 362.1 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 362 - Social problems and services to groups |
| dewey-raw | 362.1 |
| dewey-search | 362.1 |
| dewey-sort | 3362.1 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie |
| format | Electronic eBook |
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| id | DE-604.BV044138278 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:48Z |
| institution | BVB |
| isbn | 9780821371855 0821371851 9780821371862 082137186X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029545123 |
| oclc_num | 469639209 |
| open_access_boolean | |
| physical | xxv, 423 p. |
| psigel | ZDB-30-PAD |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | The World Bank |
| record_format | marc |
| spelling | Are you being served? new tools for measuring service delivery edited by Samia Amin, Jishnu Das, Markus Goldstein Washington, DC The World Bank c2008 xxv, 423 p. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery Entwicklungsländer Medical care Developing countries Quality control Measurement Health facilities Developing countries Quality control Measurement Educational surveys Developing countries Quality assurance Developing countries Measurement Amin, Samia 1980- Sonstige oth Das, Jishnu Sonstige oth Goldstein, Markus P. 1970- Sonstige oth |
| spellingShingle | Are you being served? new tools for measuring service delivery Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery Entwicklungsländer Medical care Developing countries Quality control Measurement Health facilities Developing countries Quality control Measurement Educational surveys Developing countries Quality assurance Developing countries Measurement |
| title | Are you being served? new tools for measuring service delivery |
| title_auth | Are you being served? new tools for measuring service delivery |
| title_exact_search | Are you being served? new tools for measuring service delivery |
| title_full | Are you being served? new tools for measuring service delivery edited by Samia Amin, Jishnu Das, Markus Goldstein |
| title_fullStr | Are you being served? new tools for measuring service delivery edited by Samia Amin, Jishnu Das, Markus Goldstein |
| title_full_unstemmed | Are you being served? new tools for measuring service delivery edited by Samia Amin, Jishnu Das, Markus Goldstein |
| title_short | Are you being served? |
| title_sort | are you being served new tools for measuring service delivery |
| title_sub | new tools for measuring service delivery |
| topic | Entwicklungsländer Medical care Developing countries Quality control Measurement Health facilities Developing countries Quality control Measurement Educational surveys Developing countries Quality assurance Developing countries Measurement |
| topic_facet | Entwicklungsländer Medical care Developing countries Quality control Measurement Health facilities Developing countries Quality control Measurement Educational surveys Developing countries Quality assurance Developing countries Measurement |
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