What's the secret?: to providing a world-class customer experience
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J.
Wiley
c2008
|
| Subjects: | |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | xvi, 320 p. |
| ISBN: | 9780470196120 |
Staff View
MARC
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Record in the Search Index
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| author | DiJulius, John R. 1964- |
| author_facet | DiJulius, John R. 1964- |
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| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044130666 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:36Z |
| institution | BVB |
| isbn | 9780470196120 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029537511 |
| oclc_num | 647764744 |
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| physical | xvi, 320 p. |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2008 |
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| publisher | Wiley |
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| spelling | DiJulius, John R. 1964- Verfasser aut What's the secret? to providing a world-class customer experience John R. DiJulius To providing a world-class customer experience Hoboken, N.J. Wiley c2008 xvi, 320 p. txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Customer services Consumer satisfaction Customer loyalty Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Kundenorientierung (DE-588)4316837-1 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | DiJulius, John R. 1964- What's the secret? to providing a world-class customer experience Customer services Consumer satisfaction Customer loyalty Kundenorientierung (DE-588)4316837-1 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4061963-1 |
| title | What's the secret? to providing a world-class customer experience |
| title_alt | To providing a world-class customer experience |
| title_auth | What's the secret? to providing a world-class customer experience |
| title_exact_search | What's the secret? to providing a world-class customer experience |
| title_full | What's the secret? to providing a world-class customer experience John R. DiJulius |
| title_fullStr | What's the secret? to providing a world-class customer experience John R. DiJulius |
| title_full_unstemmed | What's the secret? to providing a world-class customer experience John R. DiJulius |
| title_short | What's the secret? |
| title_sort | what s the secret to providing a world class customer experience |
| title_sub | to providing a world-class customer experience |
| topic | Customer services Consumer satisfaction Customer loyalty Kundenorientierung (DE-588)4316837-1 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Customer services Consumer satisfaction Customer loyalty Kundenorientierung Unternehmen |
| work_keys_str_mv | AT dijuliusjohnr whatsthesecrettoprovidingaworldclasscustomerexperience AT dijuliusjohnr toprovidingaworldclasscustomerexperience |