The milkshake moment: overcoming stupid systems, pointless policies, and muddled management to realize real growth
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J.
John Wiley & Sons
c2008
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| Subjects: | |
| Item Description: | Includes index |
| Physical Description: | x, 195 p |
| ISBN: | 9780470257463 0470257466 |
Staff View
MARC
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| 100 | 1 | |a Little, Steven S. |d 1961- |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The milkshake moment |b overcoming stupid systems, pointless policies, and muddled management to realize real growth |c Steven S. Little |
| 246 | 1 | 3 | |a Overcoming stupid systems, pointless policies, and muddled management |
| 264 | 1 | |a Hoboken, N.J. |b John Wiley & Sons |c c2008 | |
| 300 | |a x, 195 p | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Includes index | ||
| 505 | 0 | |a The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here...some folks just aren't getting the memos | |
| 650 | 4 | |a Industrial management | |
| 650 | 4 | |a Integrity | |
| 650 | 4 | |a Conformity | |
| 650 | 4 | |a Employee empowerment | |
| 650 | 4 | |a Organizational effectiveness | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, Hardcover |z 978-0-470-25746-3 |
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Record in the Search Index
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| author | Little, Steven S. 1961- |
| author_facet | Little, Steven S. 1961- |
| author_role | aut |
| author_sort | Little, Steven S. 1961- |
| author_variant | s s l ss ssl |
| building | Verbundindex |
| bvnumber | BV044129038 |
| collection | ZDB-30-PAD ZDB-30-PBE |
| contents | The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here...some folks just aren't getting the memos |
| ctrlnum | (ZDB-30-PAD)EBC335810 (ZDB-89-EBL)EBL335810 (OCoLC)233831353 (DE-599)BVBBV044129038 |
| dewey-full | 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658 |
| dewey-search | 658 |
| dewey-sort | 3658 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044129038 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:33Z |
| institution | BVB |
| isbn | 9780470257463 0470257466 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029535883 |
| oclc_num | 233831353 |
| open_access_boolean | |
| physical | x, 195 p |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | John Wiley & Sons |
| record_format | marc |
| spelling | Little, Steven S. 1961- Verfasser aut The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little Overcoming stupid systems, pointless policies, and muddled management Hoboken, N.J. John Wiley & Sons c2008 x, 195 p txt rdacontent c rdamedia cr rdacarrier Includes index The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here...some folks just aren't getting the memos Industrial management Integrity Conformity Employee empowerment Organizational effectiveness Erscheint auch als Druck-Ausgabe, Hardcover 978-0-470-25746-3 Erscheint auch als Druck-Ausgabe, Hardcover 0-470-25746-6 |
| spellingShingle | Little, Steven S. 1961- The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here...some folks just aren't getting the memos Industrial management Integrity Conformity Employee empowerment Organizational effectiveness |
| title | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_alt | Overcoming stupid systems, pointless policies, and muddled management |
| title_auth | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_exact_search | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_full | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_fullStr | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_full_unstemmed | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_short | The milkshake moment |
| title_sort | the milkshake moment overcoming stupid systems pointless policies and muddled management to realize real growth |
| title_sub | overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| topic | Industrial management Integrity Conformity Employee empowerment Organizational effectiveness |
| topic_facet | Industrial management Integrity Conformity Employee empowerment Organizational effectiveness |
| work_keys_str_mv | AT littlestevens themilkshakemomentovercomingstupidsystemspointlesspoliciesandmuddledmanagementtorealizerealgrowth AT littlestevens overcomingstupidsystemspointlesspoliciesandmuddledmanagement |