Call center performance enhancement using simulation and modeling:
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
West Lafayette, Ind.
Ichor Business Books
c1999
|
| Series: | Customer access management
|
| Subjects: | |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | ix, 134 p. |
| ISBN: | 155753182X |
Staff View
MARC
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Record in the Search Index
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| author_facet | Anton, Jon |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044110879 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:01Z |
| institution | BVB |
| isbn | 155753182X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029517724 |
| oclc_num | 559945944 |
| open_access_boolean | |
| physical | ix, 134 p. |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Ichor Business Books |
| record_format | marc |
| series2 | Customer access management |
| spelling | Anton, Jon Verfasser aut Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall West Lafayette, Ind. Ichor Business Books c1999 ix, 134 p. txt rdacontent c rdamedia cr rdacarrier Customer access management Includes bibliographical references and index Call centers Callcenter (DE-588)4456666-9 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Callcenter (DE-588)4456666-9 s Organisation (DE-588)4043774-7 s 1\p DE-604 Bapat, Vivek 1967- Sonstige oth Hall, Bill 1944- Sonstige oth 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Anton, Jon Call center performance enhancement using simulation and modeling Call centers Callcenter (DE-588)4456666-9 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)4456666-9 (DE-588)4043774-7 |
| title | Call center performance enhancement using simulation and modeling |
| title_auth | Call center performance enhancement using simulation and modeling |
| title_exact_search | Call center performance enhancement using simulation and modeling |
| title_full | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
| title_fullStr | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
| title_full_unstemmed | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
| title_short | Call center performance enhancement using simulation and modeling |
| title_sort | call center performance enhancement using simulation and modeling |
| topic | Call centers Callcenter (DE-588)4456666-9 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | Call centers Callcenter Organisation |
| work_keys_str_mv | AT antonjon callcenterperformanceenhancementusingsimulationandmodeling AT bapatvivek callcenterperformanceenhancementusingsimulationandmodeling AT hallbill callcenterperformanceenhancementusingsimulationandmodeling |