Call center performance enhancement using simulation and modeling:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
West Lafayette, Ind.
Ichor Business Books
c1999
|
Schriftenreihe: | Customer access management
|
Schlagworte: | |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | ix, 134 p. |
ISBN: | 155753182X |
Internformat
MARC
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082 | 0 | |a 658.8/12 |2 21 | |
100 | 1 | |a Anton, Jon |e Verfasser |4 aut | |
245 | 1 | 0 | |a Call center performance enhancement using simulation and modeling |c Jon Anton, Vivek Bapat, Bill Hall |
264 | 1 | |a West Lafayette, Ind. |b Ichor Business Books |c c1999 | |
300 | |a ix, 134 p. | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Customer access management | |
500 | |a Includes bibliographical references and index | ||
650 | 4 | |a Call centers | |
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Anton, Jon |
author_facet | Anton, Jon |
author_role | aut |
author_sort | Anton, Jon |
author_variant | j a ja |
building | Verbundindex |
bvnumber | BV044110879 |
collection | ZDB-30-PAD ZDB-30-PBE |
ctrlnum | (ZDB-30-PAD)EBC3398632 (ZDB-89-EBL)EBL3398632 (OCoLC)559945944 (DE-599)BVBBV044110879 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV044110879 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:44:01Z |
institution | BVB |
isbn | 155753182X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029517724 |
oclc_num | 559945944 |
open_access_boolean | |
physical | ix, 134 p. |
psigel | ZDB-30-PAD ZDB-30-PBE |
publishDate | 1999 |
publishDateSearch | 1999 |
publishDateSort | 1999 |
publisher | Ichor Business Books |
record_format | marc |
series2 | Customer access management |
spelling | Anton, Jon Verfasser aut Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall West Lafayette, Ind. Ichor Business Books c1999 ix, 134 p. txt rdacontent c rdamedia cr rdacarrier Customer access management Includes bibliographical references and index Call centers Callcenter (DE-588)4456666-9 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Callcenter (DE-588)4456666-9 s Organisation (DE-588)4043774-7 s 1\p DE-604 Bapat, Vivek 1967- Sonstige oth Hall, Bill 1944- Sonstige oth 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Anton, Jon Call center performance enhancement using simulation and modeling Call centers Callcenter (DE-588)4456666-9 gnd Organisation (DE-588)4043774-7 gnd |
subject_GND | (DE-588)4456666-9 (DE-588)4043774-7 |
title | Call center performance enhancement using simulation and modeling |
title_auth | Call center performance enhancement using simulation and modeling |
title_exact_search | Call center performance enhancement using simulation and modeling |
title_full | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
title_fullStr | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
title_full_unstemmed | Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall |
title_short | Call center performance enhancement using simulation and modeling |
title_sort | call center performance enhancement using simulation and modeling |
topic | Call centers Callcenter (DE-588)4456666-9 gnd Organisation (DE-588)4043774-7 gnd |
topic_facet | Call centers Callcenter Organisation |
work_keys_str_mv | AT antonjon callcenterperformanceenhancementusingsimulationandmodeling AT bapatvivek callcenterperformanceenhancementusingsimulationandmodeling AT hallbill callcenterperformanceenhancementusingsimulationandmodeling |