Wake up your call center: how to be a better call center agent
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
West Lafayette, Ind.
Ichor Business Books
c2005
|
| Edition: | 4th ed |
| Series: | Customer access management
|
| Subjects: | |
| Item Description: | Includes bibliographical references (p. 138-140) and index |
| Physical Description: | xviii, 212 p. |
| ISBN: | 1557533873 |
Staff View
MARC
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Record in the Search Index
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| author | D'Ausilio, Rosanne 1941- |
| author_facet | D'Ausilio, Rosanne 1941- |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 4th ed |
| format | Electronic eBook |
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| id | DE-604.BV044110873 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:01Z |
| institution | BVB |
| isbn | 1557533873 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029517718 |
| oclc_num | 704531418 |
| open_access_boolean | |
| physical | xviii, 212 p. |
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| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Ichor Business Books |
| record_format | marc |
| series2 | Customer access management |
| spelling | D'Ausilio, Rosanne 1941- Verfasser aut Wake up your call center how to be a better call center agent Rosanne D'Ausilio 4th ed West Lafayette, Ind. Ichor Business Books c2005 xviii, 212 p. txt rdacontent c rdamedia cr rdacarrier Customer access management Includes bibliographical references (p. 138-140) and index Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | D'Ausilio, Rosanne 1941- Wake up your call center how to be a better call center agent Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4456666-9 |
| title | Wake up your call center how to be a better call center agent |
| title_auth | Wake up your call center how to be a better call center agent |
| title_exact_search | Wake up your call center how to be a better call center agent |
| title_full | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_fullStr | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_full_unstemmed | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_short | Wake up your call center |
| title_sort | wake up your call center how to be a better call center agent |
| title_sub | how to be a better call center agent |
| topic | Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | Customer services Management Call centers Management Unternehmen Callcenter |
| work_keys_str_mv | AT dausiliorosanne wakeupyourcallcenterhowtobeabettercallcenteragent |