Qiang, N. (2009). Dissatisfied customers: Chinese business institute students speak out. Nova Science Publishers.
Chicago-Zitierstil (17. Ausg.)Qiang, Niu. Dissatisfied Customers: Chinese Business Institute Students Speak Out. New York: Nova Science Publishers, 2009.
MLA-Zitierstil (9. Ausg.)Qiang, Niu. Dissatisfied Customers: Chinese Business Institute Students Speak Out. Nova Science Publishers, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.