Siebels, D. (2004). The quality improvement glossary. ASQ Quality Press.
Chicago Style (17th ed.) CitationSiebels, Don. The Quality Improvement Glossary. Milwaukee, Wisconsin: ASQ Quality Press, 2004.
MLA (9th ed.) CitationSiebels, Don. The Quality Improvement Glossary. ASQ Quality Press, 2004.
Warning: These citations may not always be 100% accurate.