Raines, C., & Ewing, L. (2006). The art of connecting: How to overcome differences, build rapport, and communicate effectively with anyone. American Management Association.
Chicago-Zitierstil (17. Ausg.)Raines, Claire, und Lara Ewing. The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone. New York: American Management Association, 2006.
MLA-Zitierstil (9. Ausg.)Raines, Claire, und Lara Ewing. The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone. American Management Association, 2006.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.