Moisio, J. (2008). A process-based approach to effective management ISO 9001: Self-assessment work book : 57 probing questions and contrasting pairs of examples : what separates the successful from the average? Benchmarking Ltd.
Chicago Style (17th ed.) CitationMoisio, Jussi. A Process-based Approach to Effective Management ISO 9001: Self-assessment Work Book : 57 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking Ltd, 2008.
MLA (9th ed.) CitationMoisio, Jussi. A Process-based Approach to Effective Management ISO 9001: Self-assessment Work Book : 57 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Benchmarking Ltd, 2008.
Warning: These citations may not always be 100% accurate.