Baranzelli, J. (2009). Making government great again: Mapping the road to success with ISO 9001:2008. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Baranzelli, John. Making Government Great Again: Mapping the Road to Success with ISO 9001:2008. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA-Zitierstil (9. Ausg.)Baranzelli, John. Making Government Great Again: Mapping the Road to Success with ISO 9001:2008. ASQ Quality Press, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.