Beyond the ultimate question: a systematic approach to improve customer loyalty
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Milwaukee, Wisconsin
ASQ Quality Press
2009
|
| Schlagworte: | |
| Beschreibung: | Description based on print version record |
| Beschreibung: | 1 online resource (432 pages) illustrations |
| ISBN: | 9780873897723 0873897722 |
Internformat
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| 100 | 1 | |a Hayes, Bob E. |d 1963- |4 aut | |
| 245 | 1 | 0 | |a Beyond the ultimate question |b a systematic approach to improve customer loyalty |c Bob E. Hayes |
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| 500 | |a Description based on print version record | ||
| 650 | 4 | |a Customer loyalty | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer services | |
| 650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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|---|---|
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| author | Hayes, Bob E. 1963- |
| author_facet | Hayes, Bob E. 1963- |
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| author_sort | Hayes, Bob E. 1963- |
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| building | Verbundindex |
| bvnumber | BV044053023 |
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| dewey-full | 658.8/343 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/343 |
| dewey-search | 658.8/343 |
| dewey-sort | 3658.8 3343 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044053023 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:42:16Z |
| institution | BVB |
| isbn | 9780873897723 0873897722 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029459868 |
| oclc_num | 893681491 |
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| physical | 1 online resource (432 pages) illustrations |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | ASQ Quality Press |
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| spelling | Hayes, Bob E. 1963- aut Beyond the ultimate question a systematic approach to improve customer loyalty Bob E. Hayes Milwaukee, Wisconsin ASQ Quality Press 2009 1 online resource (432 pages) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on print version record Customer loyalty Consumer satisfaction Customer services Kundenbindung (DE-588)4384508-3 gnd rswk-swf Sozialpolitik (DE-588)4055879-4 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenbindung (DE-588)4384508-3 s Kundenmanagement (DE-588)4236865-0 s Sozialpolitik (DE-588)4055879-4 s 1\p DE-604 Erscheint auch als Druck-Ausgabe Hayes, Bob E . Beyond the ultimate question : a systematic approach to improve customer loyalty 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Hayes, Bob E. 1963- Beyond the ultimate question a systematic approach to improve customer loyalty Customer loyalty Consumer satisfaction Customer services Kundenbindung (DE-588)4384508-3 gnd Sozialpolitik (DE-588)4055879-4 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4384508-3 (DE-588)4055879-4 (DE-588)4236865-0 |
| title | Beyond the ultimate question a systematic approach to improve customer loyalty |
| title_auth | Beyond the ultimate question a systematic approach to improve customer loyalty |
| title_exact_search | Beyond the ultimate question a systematic approach to improve customer loyalty |
| title_full | Beyond the ultimate question a systematic approach to improve customer loyalty Bob E. Hayes |
| title_fullStr | Beyond the ultimate question a systematic approach to improve customer loyalty Bob E. Hayes |
| title_full_unstemmed | Beyond the ultimate question a systematic approach to improve customer loyalty Bob E. Hayes |
| title_short | Beyond the ultimate question |
| title_sort | beyond the ultimate question a systematic approach to improve customer loyalty |
| title_sub | a systematic approach to improve customer loyalty |
| topic | Customer loyalty Consumer satisfaction Customer services Kundenbindung (DE-588)4384508-3 gnd Sozialpolitik (DE-588)4055879-4 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Customer loyalty Consumer satisfaction Customer services Kundenbindung Sozialpolitik Kundenmanagement |
| work_keys_str_mv | AT hayesbobe beyondtheultimatequestionasystematicapproachtoimprovecustomerloyalty |