Andersen, B., Fagerhaug, T., & Beltz, M. (2009). Root cause analysis and improvement in the healthcare sector: A step-by-step guide. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Andersen, Bjørn, Tom Fagerhaug, und Marti Beltz. Root Cause Analysis and Improvement in the Healthcare Sector: A Step-by-step Guide. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA-Zitierstil (9. Ausg.)Andersen, Bjørn, et al. Root Cause Analysis and Improvement in the Healthcare Sector: A Step-by-step Guide. ASQ Quality Press, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.