Morgan, M. W. (2005). The path to profitable measures: 10 steps to feedback that fuels performance. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Morgan, Mark W. The Path to Profitable Measures: 10 Steps to Feedback That Fuels Performance. Milwaukee, Wisconsin: ASQ Quality Press, 2005.
MLA-Zitierstil (9. Ausg.)Morgan, Mark W. The Path to Profitable Measures: 10 Steps to Feedback That Fuels Performance. ASQ Quality Press, 2005.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.