APA (7th ed.) Citation

Taylor, S. (2012). Model business letters, emails and other business documents (7th edition.). Pearson Education.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Model Business Letters, Emails and Other Business Documents. 7th edition. Harlow, England ; New York: Pearson Education, 2012.

MLA (9th ed.) Citation

Taylor, Shirley. Model Business Letters, Emails and Other Business Documents. 7th edition. Pearson Education, 2012.