APA (7th ed.) Citation

Qiang, N. (2009). Dissatisfied customers: Chinese business institute students speak out. Nova Science Publishers.

Chicago Style (17th ed.) Citation

Qiang, Niu. Dissatisfied Customers: Chinese Business Institute Students Speak Out. New York: Nova Science Publishers, 2009.

MLA (9th ed.) Citation

Qiang, Niu. Dissatisfied Customers: Chinese Business Institute Students Speak Out. Nova Science Publishers, 2009.

Warning: These citations may not always be 100% accurate.