Leadership and management of quality in higher education (Chandos Publishing (Oxford) Ltd, 2010)
Includes bibliographical references and index
Growth of the quality movement in higher education - Patricie Mertova, Len Webster and Sid Nair -- - Initiative-based quality development and the role of distributed leadership - Bente Kristensen and Lee Harvey -- - A leadership model for higher education quality - Fernando F. Padró -- - A framework for engaging leadership in higher education quality systems - Lorraine Bennett -- - Quality management in higher education - a comparative study of the United Kingdom, the Netherlands and Finland - Laurie Lomas, Christine Teelken and Jani Ursin -- - Towards a culture of quality in South African higher education - Nicolene Murdoch and Anci Du Toit -- - Auditors' perspectives on quality in higher edcuation - Robyn Harris and Graham Webb -- - Academic development as change leadership in higher education - Ranald MacDonald -- - Quality in the transitional process of establishing political science as a new discipline in Czech higher education, post 1989 - Jan Holzer -- - Academic development and quality in Oman - mapping the terrain - Thuwayba Al Barwani and Mohamed Eltahir Osman -- - New directions in quality management - Hamish Coates -- - Dubai's Free Zone model for leadership in the external quality assurance of higher education - Martin Carroll -- - Trends in quality development - Robyn Harris and Graham Webb
This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes