Kurvinen, M., Töyrylä, I., & Murthy, D. N. P. (2016). Warranty fraud management: Reducing fraud and other excess costs in warranty and service operations. Wiley.
Chicago Style (17th ed.) CitationKurvinen, Matti, Ilkka Töyrylä, and D. N. P. Murthy. Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations. Hoboken, New Jersey: Wiley, 2016.
MLA (9th ed.) CitationKurvinen, Matti, et al. Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations. Wiley, 2016.
Warning: These citations may not always be 100% accurate.