APA (7th ed.) Citation

Hoffman, K. D. (2017). Services marketing: Concepts, strategies, & cases (fifth edition.). Cengage Learning.

Chicago Style (17th ed.) Citation

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies, & Cases. fifth edition. Boston, MA: Cengage Learning, 2017.

MLA (9th ed.) Citation

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies, & Cases. fifth edition. Cengage Learning, 2017.

Warning: These citations may not always be 100% accurate.