APA (7th ed.) Citation

Penuel, K. B., Statler, M., & Hagen, R. (2013). Encyclopedia of crisis management. SAGE Publications. https://doi.org/10.4135/9781452275956

Chicago Style (17th ed.) Citation

Penuel, K. Bradley, Matthew Statler, and Ryan Hagen. Encyclopedia of Crisis Management. Thousand Oaks, California: SAGE Publications, 2013. https://doi.org/10.4135/9781452275956.

MLA (9th ed.) Citation

Penuel, K. Bradley, et al. Encyclopedia of Crisis Management. SAGE Publications, 2013. https://doi.org/10.4135/9781452275956.