Healthcare relationship marketing: strategy, design and measurement
Saved in:
Bibliographic Details
Main Author: Haimowitz, Ira J. (Author)
Format: Electronic eBook
Language:English
Published: Farnham, Surrey Ashgate 2011
Subjects:
Online Access:FAW01
FAW02
Item Description:Includes bibliographical references and index
Cover; Contents; List of Figures; List of Tables; List of Abbreviations; About the Author; Acknowledgements; Preface; 1 Healthcare Trends and Relationship Marketing's Role; 2 Foundations of Relationship Marketing; 3 Discovery: Situation Assessment; 4 Strategy: Planning the Relationship Marketing Program; 5 Analytics Planning for Relationship Marketing; 6 Execution: Placing in the Marketplace; 7 Measurement of Healthcare Relationship Marketing Programs; 8 Optimization and the New Cycle; 9 Conclusions and the Future; Appendix A: Solutions to Exercises; Bibliography; Index
This is a practical overview and resource guide for the design and measurement of pharmaceutical relationship marketing (RM) programs. There are descriptions of each aspect of pharmaceutical RM design and measurement, including a running case study with follow-up exercises. The author has also conducted interviews from several pharmaceutical marketing industry experts, each having 15 years or more of working healthcare RM knowledge, and each speaking on their specific specialities within pharmaceutical relationship marketing
Physical Description:xxi, 237 pages
ISBN:9781409431961
1409431967
9780566092176

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!