Accountability in human resource management: connecting HR to business results
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London ; New York
Routledge
2016
|
| Edition: | Second edition |
| Series: | Business & Management
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | xvii, 305 Seiten Illustrationen |
| ISBN: | 9781138909946 9781138909953 |
Staff View
MARC
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| 245 | 1 | 0 | |a Accountability in human resource management |b connecting HR to business results |c Jack J. Phillips, Patricia Pulliam Phillips, and Kirk Smith |
| 250 | |a Second edition | ||
| 264 | 1 | |a London ; New York |b Routledge |c 2016 | |
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Record in the Search Index
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| adam_text | Contents
List of figures X
List of tables xi
Preface xili
Acknowledgements xviii
PART I
Setting the stage for accountability 1
1 The need for results from HR 3
The pressure is on! 3
The expanded role of human capital 7
Payoff of measuring the HR contribution 12
A self assessment tool 13
2 Measuring the HR contribution: A history of approaches 17
Surveys 11
HR reputation 18
HR accounting 19
HR auditing 20
HR case studies 21
HR cost monitoring 22
Competitive benchmarking 23
HR key indicators 24
HR effectiveness index 25
HR management by objectives 27
HR profit centers 28
Return on investment 29
HR relationships between variables 29
Predictive models 30
Summary 30
vi Contents
3 A results-based analytics model
Human capital analytics maturity 34
Types of data 36
Types of analytics projects 3 9
Human capital analytics model 44
Purposes of measurement, evaluation, and analytics 50
HR measurement and evaluation myths 5 !
Obstacles to measuring the contribution 54
Benefits if human capital analytics 56
Summary 57
4 Management influence on human resources
accountability
The management support dilemma 59
Improving commitment and support 61
Developing partnerships with managers 68
Manager workshop on human resources management 72
Tying bonus plans with human resources measures 77
Summary 77
PART II
Measuring the impact and KOI of specific HR programs
5 Achieving business alignment with human resources
programs
The importance of business alignment 81
Determining the payoff needs 83
Determining business needs 86
Determining performance needs 91
Determining learning needs 92
Determining preference needs 93
Case study 94
Summary 97
6 Selecting the solution and developing objectives
Combining data from different sources 98
Determining the significance of the cause 99
Matching solutions to needs 99
Using a matrix diagram 101
Contents vi i
SeIectiiig soJntioiis for maxinmm payoff 102
Le neis qf o b j ecti ves fo y s o ht tio ns 104
The i ¡upo r ta n ce o f specific o l j ect i ves IO 8
Summary IOS
7 Collecting data 109
Data collection issues 109
Qucstionnaires i 14
Surveys 1 1 6
Tests 118
Interviews 121
Foci ts gro i /ps 123
Observation 126
Organizational performance data 129
Action plans 131
Sampling i 32
Summary 136
8 Analyzing relationships, causation, and attribution 137
Correlation and causation 1.37
Experimental versus control groups 142
Trend line analysis 144
Forecasting methods 146
Estimates 147
Qi testiotmaires and sutveys 151
Interviews 152
Focus gro i ips 153
Brainstorming 156
Ca use-a n d - effect model 157
Other tools 158
Select the technique 158
9 Monetary benefits, costs, and ROI 160
The ROI process model 160
Key steps in converting data to money 162
Standard monetary values 164
When standard values are not available 168
Technique selection and finalizing value 173
Capturing fully loaded costs 176
Sp ecific cos ts to in cl u de 17 8
3 A results-bascd analytics model
/ Inman capital iU/itly/ii maturity 34
types of tliihi 3 (
types of iiiiiilyues ¡a ejects 3^
I finnan capital analytics modet 44
Purposes of measurement, eiutluation. and analytics 50
HR measurement oud ei duatiou myths 51
( )bstaeles (o measuring the ronirihiuion 54
Benefits of human ùipital tuuilytics 50
Siunmury 57
4 Management influence on human resources
accountability
The management support dilemma 59
Ini proof up commitment oud support 61
Developing partnerships u ith mat tapers 68
Man ape r marks I top oti hit matt resources management 12
Tyinp bonus plans with human resources measures 77
Summary 77
PART II
Measuring the impact and KOI of specific HR programs
5 Achieving business alignment with human resources
programs
The importance of business alignment 81
Determining the payoff needs 83
Determining business needs 86
Determ in ing performat t ce needs 91
Determining learning needs 92
Determining preference needs 93
Case study 94
Summary 91
6 Selecting the solution and developing objectives
Combining data from different sources 98
Determining the significance of the cause 99
Matching solutions to needs 99
Using a matrix diagram 101
Contents ix
Fair employment practices 263
Employee relations and labor relations 264
Safety and health 267
Human capital management systems 269
Summary 270
14 Developing an executive-friendly HR scorecard 272
Innovation 272
Creativity 274
Employee perceptions 275
i Ibrkforce stability 278
Employee capability 280
Learning 282
Human capital investment levels 283
Leadership 284
Productivity 285
Wo rk fo rce prof le 285
Job creation and recruitment 287
Compensation and benefits 289
Compliance and safety 292
Employee relations 294
Summary 295
Appendix A How results-based are your human resources programs?
Scoring and interpretation
Appendix B CEO: Check your commitment to the human
resources function
297
301
303
Index
|
| any_adam_object | 1 |
| author | Phillips, Jack J. 1945- Phillips, Patricia Pulliam Smith, Kirk |
| author_GND | (DE-588)136127509 (DE-588)1099929377 |
| author_facet | Phillips, Jack J. 1945- Phillips, Patricia Pulliam Smith, Kirk |
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| ctrlnum | (OCoLC)929014426 (DE-599)BSZ469884932 |
| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | Second edition |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2024-07-10T07:34:38Z |
| institution | BVB |
| isbn | 9781138909946 9781138909953 |
| language | English |
| lccn | 2015034283 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029181532 |
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| physical | xvii, 305 Seiten Illustrationen |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Routledge |
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| series2 | Business & Management |
| spelling | Phillips, Jack J. 1945- Verfasser (DE-588)136127509 aut Accountability in human resource management connecting HR to business results Jack J. Phillips, Patricia Pulliam Phillips, and Kirk Smith Second edition London ; New York Routledge 2016 xvii, 305 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Business & Management Includes bibliographical references and index Personnel management / Evaluation Phillips, Patricia Pulliam Verfasser aut Smith, Kirk (DE-588)1099929377 aut Erscheint auch als Online-Ausgabe 978-1-315-69367-5 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029181532&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Phillips, Jack J. 1945- Phillips, Patricia Pulliam Smith, Kirk Accountability in human resource management connecting HR to business results Personnel management / Evaluation |
| title | Accountability in human resource management connecting HR to business results |
| title_auth | Accountability in human resource management connecting HR to business results |
| title_exact_search | Accountability in human resource management connecting HR to business results |
| title_full | Accountability in human resource management connecting HR to business results Jack J. Phillips, Patricia Pulliam Phillips, and Kirk Smith |
| title_fullStr | Accountability in human resource management connecting HR to business results Jack J. Phillips, Patricia Pulliam Phillips, and Kirk Smith |
| title_full_unstemmed | Accountability in human resource management connecting HR to business results Jack J. Phillips, Patricia Pulliam Phillips, and Kirk Smith |
| title_short | Accountability in human resource management |
| title_sort | accountability in human resource management connecting hr to business results |
| title_sub | connecting HR to business results |
| topic | Personnel management / Evaluation |
| topic_facet | Personnel management / Evaluation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029181532&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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