APA (7th ed.) Citation

Shaw, C., & Hamilton, R. (2016). The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. Palgrave Macmillan. https://doi.org/10.1057/978-1-137-53430-9

Chicago Style (17th ed.) Citation

Shaw, Colin, and Ryan Hamilton. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. London: Palgrave Macmillan, 2016. https://doi.org/10.1057/978-1-137-53430-9.

MLA (9th ed.) Citation

Shaw, Colin, and Ryan Hamilton. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. Palgrave Macmillan, 2016. https://doi.org/10.1057/978-1-137-53430-9.