Customer experience for dummies:
You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, NJ
John Wiley & Sons, Inc.
[2015]
|
| Series: | For dummies
|
| Subjects: | |
| Online Access: | Contributor biographical information Publisher description Inhaltsverzeichnis |
| Summary: | You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers |
| Item Description: | Includes bibliographical references (pages 321-325) and index |
| Physical Description: | xiv, 342 Seiten Illustrationen, Diagramme 23 cm |
| ISBN: | 9781118725603 1118725603 |
Staff View
MARC
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Record in the Search Index
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| adam_text | CUSTOMER EXPERIENCE FOR DUMMIES
/ BARNES, ROY A. [AUTHOR.]
: 2015
TABLE OF CONTENTS / INHALTSVERZEICHNIS
INTRODUCTION
WHAT IS CUSTOMER EXPERIENCE?
CREATING AWESOME CUSTOMER EXPERIENCE
ESSENTIAL ENABLING ELEMENTS
MAKING IT STICK
THE PART OF TENS
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
| any_adam_object | 1 |
| author | Barnes, Roy Kelleher, Bob |
| author_facet | Barnes, Roy Kelleher, Bob |
| author_role | aut aut |
| author_sort | Barnes, Roy |
| author_variant | r b rb b k bk |
| building | Verbundindex |
| bvnumber | BV043720460 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)957675594 (DE-599)BVBBV043720460 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV043720460 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T07:33:21Z |
| institution | BVB |
| isbn | 9781118725603 1118725603 |
| language | English |
| lccn | 014937865 |
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| owner_facet | DE-573 |
| physical | xiv, 342 Seiten Illustrationen, Diagramme 23 cm |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | John Wiley & Sons, Inc. |
| record_format | marc |
| series2 | For dummies |
| spelling | Barnes, Roy Verfasser aut Customer experience for dummies by Roy Barnes and Bob Kelleher Hoboken, NJ John Wiley & Sons, Inc. [2015] © 2015 xiv, 342 Seiten Illustrationen, Diagramme 23 cm txt rdacontent n rdamedia nc rdacarrier For dummies Includes bibliographical references (pages 321-325) and index You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers Relationship marketing fast Customer relations fast Customer services fast Customer services Customer relations Relationship marketing Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 s Kundendienst (DE-588)4135134-4 s DE-604 Kelleher, Bob Verfasser aut http://www.loc.gov/catdir/enhancements/fy1513/2014937865-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy1516/2014937865-d.html Publisher description LoC Fremddatenuebernahme application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029132534&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Barnes, Roy Kelleher, Bob Customer experience for dummies Relationship marketing fast Customer relations fast Customer services fast Customer services Customer relations Relationship marketing Beziehungsmanagement (DE-588)4326109-7 gnd Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4135134-4 |
| title | Customer experience for dummies |
| title_auth | Customer experience for dummies |
| title_exact_search | Customer experience for dummies |
| title_full | Customer experience for dummies by Roy Barnes and Bob Kelleher |
| title_fullStr | Customer experience for dummies by Roy Barnes and Bob Kelleher |
| title_full_unstemmed | Customer experience for dummies by Roy Barnes and Bob Kelleher |
| title_short | Customer experience for dummies |
| title_sort | customer experience for dummies |
| topic | Relationship marketing fast Customer relations fast Customer services fast Customer services Customer relations Relationship marketing Beziehungsmanagement (DE-588)4326109-7 gnd Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Relationship marketing Customer relations Customer services Beziehungsmanagement Kundendienst |
| url | http://www.loc.gov/catdir/enhancements/fy1513/2014937865-b.html http://www.loc.gov/catdir/enhancements/fy1516/2014937865-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029132534&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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