Frawley, A. (2015). Igniting customer connections: Fire up your company's growth by multiplying customer experience and engagement. Wiley.
Chicago-Zitierstil (17. Ausg.)Frawley, Andy. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience and Engagement. Hoboken, New Jersey: Wiley, 2015.
MLA-Zitierstil (9. Ausg.)Frawley, Andy. Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience and Engagement. Wiley, 2015.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.